- Secure eService
Your life may be located away from home—in another time zone—but your health care services are right online. Cigna’s secure online customer service center Cigna Envoy® keeps your health care in line anywhere, anytime. What’s a healthier solution than that?
File claims in any language and get reimbursed in a variety of currencies.
With Cigna Envoy® direct deposit, you don’t have to wait for reimbursement in the mail, or go to a bank.
To sign up for direct claims deposits:
1. Log in to CignaEnvoy.com
2. Go to the “Customer Service” tab
3. Select “Sign up for ePayment Plus” or “Sign up for wire transfer”
4. Submit completed form
- International network
The Cigna international network combines our global health care providers with International SOS, a provider of emergency response and support services. You can access more than 650,000 Cigna providers and 15,000 International SOS providers outside of the U.S.
- Global case management
Cigna has customized case management services for select countries. Learn more about how we manage care in your country. Contact us.
- Wellness worldwide
Staying healthy is how you stay your best, and it’s a priority for us, too. Customers have access to wellness programs in 170 countries available to you 24/7, 365 through our trusted vendor, Workplace Options.
- Second opinions matter
As part of our international health insurance coverage, when you are outside your home country, we give you access to an online second opinion to help you feel more confident when talking about care options with your doctor.
- Tools for global benefits
You want to know about your health care before you arrive, so we prepared the answers for you. Cigna explains how international health care benefits and services work in many places like Africa, Brazil, China, Spain, South East Asia, Australia and the Middle East. It’s distinct service for unique individuals like you.
It’s easy to live a healthy lifestyle abroad. We can show you how. CignaEnvoy includes Compass, a guide that offers on-screen text, audio and video how-tos on using Cigna benefits and tools.
- Clear communication
Our tools help you stay informed about Cigna International health care and—best of all—they are easy to understand.