Cigna Medical Group has received the highest level of recognition from the National Committee for Quality Assurance (NCQA) for meeting national quality standards for Physician Practice Connections (PPC) - Patient Centered Medical HomeTM
Cigna Medical Group is the first multi-specialty group medical practice in Arizona to receive this recognition and it applies to all 22 of our Cigna Medical Group health care centers in the Phoenix metro area.
A Medical Home isn't a place. It's a whole team of people, led by your highly trained Cigna Medical Group doctor, who gets to know you and works together with you to give you better, more personalized care. A special member of the health care team, known as a "Care Coordinator" - a Registered Nurse or Licensed Practical Nurse - educates patients who have been identified as needing preventive or chronic care. He or she also helps patients access the right care when they become ill or have additional health needs. With the help of other team members, a Care Coordinator's primary goal is to prevent problems so people stay healthy. They do this by:
Providing education and resources to help control chronic
Offering routine testing reminders
Helping to resolve medication problems
Aid in navigating the health care system and coordinating the interaction between patients, their doctors and CIGNA to help improve their health care experience
If you or someone in your family currently suffers from a chronic condition such as diabetes, hypertension, heart disease or asthma, a Medical Home approach is a good way to ensure you get the proper care, right when you need it.
As a Patient Centered Medical Home, we're committed to: Integrated care: coordination across all elements of the health care system, including specialists, hospitals and outpatient services. Quality and safety: evidence-based medicine, electronic health records to track medical history, NCQA certification. Enhanced access: appointment availability, extended hours, e-consults, on-call availability, onsite urgent care.