Communicate with your Physician online
CIGNA Medical Group’s Online Services powered by iHealth makes getting in touch with your physician easier than ever; allowing you to communicate conveniently and securely online with your physician
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Communicate with your Physician via an Online Consultation
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Contact Your Physician's Office
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Request/Cancel Appointments
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Request a Lab/Test Result
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Request Medication Refills
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Request a Referral
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Save time by avoiding non-urgent office visits and managing your care more efficiently.
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Frequently Asked Questions
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What are Online Services?
CIGNA Medical Group Online Services powered by iHealth, provides Web-based communication services that connect you to your physician efficiently, affordably, and securely.
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What is an eVisit?
An eVisit (also called an online consultation) is a secure, online service that allows you to communicate with your physician regarding non-urgent health care matters or concerns.
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Who can use the Online Services?
Any established patient of a CIGNA Medical Group physician may use the service.
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How do I get started?
Select your provider by Area of Practice then by Last Name. You will then be directed to the iHealth site to register.
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How much does it cost to communicate with my physician online?
All Online Services are currently free. Please note that CIGNA Medical Group reserves the right to implement a charge for a future eVisit upon reasonable prior notice.
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Why should I use the Online Service?
- Communicate with your physician about non-urgent symptoms when it’s most convenient for you.
- Access from anywhere with an Internet connection.
- Skip unnecessary office visits and avoid telephone hassles.
- You will receive a response from your provider online within 24 hours.
- You can access your sent and received messages at any time for easy, online reference.
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Is my privacy protected?
CIGNA Medical Group's Online Services powered by iHealth, uses secure and HIPAA-compliant encryption technology and a stringent privacy policy to protect your personal information from disclosure to unauthorized third parties.
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I still have questions about this program
If you have any questions regarding this program, please e-mail Medem, the provider of iHealth for more details or call 877-926-3336.
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