We realize the importance of being able to research medical issues. The Cigna HealthCare 24-Hour Health Information LineSM is always available day or night for personal and confidential information on a wide range of health-related topics.
You'll receive the toll-free 24-Hour Health Information Line number after you enroll in a CIGNA HealthCare medical plan. If you're currently a CIGNA HealthCare member, you can access the phone number by logging in to myCIGNA.com or by calling the Member Services number on your CIGNA HealthCare ID card.
When you call the 24-Hour Health Information Line, you'll have two options:
- Speak directly with a nurse. A specially trained team of nurses is on duty around the clock. The nurse will ask you a few questions about your symptoms and situation, then help you decide the type of care that would address your needs and make you more comfortable.
- Listen to recorded information in our audio library. You can listen to tapes on topics ranging from aging and women's health to nutrition and surgery. The tapes are regularly updated to include new treatments and medical data. You can listen to as many tapes as you'd like.
Don't worry, wonder or wait — whenever there's a question about health, just call the number on your CIGNA HealthCare ID card. We'll be here!