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"The Big Picture" Newsletter


July/August 2006


Latest News

CIGNA Corporation reports 2nd quarter results
Chairman and CEO Hanway: Results exceed expectations

In its 2nd quarter earnings report, CIGNA Corporation announced $273 million in net income. Second quarter results reflect solid earnings in CIGNA's health care business and strong results in the disability and life and international businesses. According to CIGNA Chairman and CEO H. Edward Hanway, "Overall our second quarter results were better than expected, and our health care membership remains on track to grow organically this year."

Coping with a flu pandemic – before it occurs
CIGNA works with world and national organizations to increase preparedness

Because of the potential loss of life and disruption to business operations, government functions and health care systems, the threat of a pandemic has become a pressing global concern. National and international leaders cite the urgent need for solid planning and extensive communication. Learn more about CIGNA's enterprise-wide commitment to ongoing business continuity planning to better protect our employees and serve our customers and plan participants during an emergency situation.

CIGNA Pharmacy Management gains drug purchasing certification
Recognized by HR Policy for pharmaceutical contracting compliance

HR Policy Association (HR Policy) has certified CIGNA Pharmacy Management (CPM) for meeting or exceeding HR Policy pharmaceutical contracting principles. Achieving this certification comes after meeting the most rigorous evaluation in the marketplace of drug purchasing transparency. HR Policy's Pharmaceutical Purchasing Coalition is made up of more than 50 large employers who purchase pharmacy benefits for more than five million Americans.


Product Spotlight

New generic drug alternatives add up to savings
Generic Zocor and Zoloft released

Each time a generic alternative to a brand drug is introduced, employers and members have a new opportunity to save. With the release of the generic version of Zocor® (simvastatin), CIGNA Pharmacy Management (CPM) estimates that employers could save $.12 per member per month for the remainder of 2006, and approximately $.46 per member per month in 2007. For Zoloft®, employers could save approximately $.01 per member per month for the remainder of 2006 and approximately $.30 per member per month in 2007. Overall, CPM expects employers and their members to be able to save over $58 million on the cost of their prescriptions, due to new generics through its Save with Generics program, which is focused on presenting members with affordable medication alternatives and offering employers long-term savings opportunities.


Technology Update

New service group formed for CIGNA plan members
Innovation Lab will help members optimize plan selection and usage

CIGNA HealthCare recognizes the importance of consistent, high-quality service to consumers, and to help ensure its delivery, CIGNA has created an Innovation Lab to discuss health benefit and related financial information with consumers and help them optimize their health, benefits and plan selections. The Innovation Lab will staff 100 specially trained consumer advisors who will respond to inquiries about participating members' CIGNA plans, to help provide health care cost estimates and treatment quality information, offer pre-enrollment guidance, and connect consumers with available health advocacy programs.

CIGNA Dental expands electronic service offering
Next generation of e-Service tool adds new features

CIGNA Dental has introduced a new generation of its e-Service tool, which enables CIGNA Dental Care (DHMO) members and network providers to request and receive plan benefit information (Patient Charge Schedules, or PCS) electronically via e-mail. Extending the power and convenience of e-Service further, CIGNA Dental has added new functionality including increased PCS Information, increased network provider access to patient charge schedules, and the creation of DHMO and PPO provider directories.


Regional News

What's happening locally
CIGNA HealthCare news for your area


Get the latest CIGNA HealthCare news for your part of the country. Every month, we post new articles of interest and update the states to which they apply. Here's where you'll also find up-to-date local contact information to help you with your questions and concerns. Want to know the news for your area? Find out here.

(NOTE: States with new articles of special interest are highlighted in blue.)


"CIGNA" or "CIGNA HealthCare" refers to various operating subsidiaries of CIGNA Corporation. Products and services are provided by these subsidiaries and not by CIGNA Corporation. These subsidiaries include Connecticut General Life Insurance Company, Tel-Drug, Inc. and its affiliates, CIGNA Behavioral Health, Inc., Intracorp, and HMO or service company subsidiaries of CIGNA Health Corporation and CIGNA Dental Health, Inc.

In Arizona, HMO Plans are offered by CIGNA HealthCare of Arizona, Inc. In California, HMO plans are offered by CIGNA HealthCare of California, Inc. In Virginia, HMO plans are offered by CIGNA HealthCare of Virginia, Inc. and CIGNA HealthCare Mid-Atlantic, Inc. In North Carolina, HMO plans are offered by CIGNA HealthCare of North Carolina, Inc. All other medical plans in these states are insured or administered by Connecticut General Life Insurance Company.

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