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Pandemic Planning

CIGNA's Commitment to Preparedness and Business Continuity

CIGNA remains committed to ongoing business continuity planning to better protect our employees and serve our customers and plan participants during an emergency situation. CIGNA has taken a leadership role as a stakeholder in the planning and development of federal policies and procedures for a potential flu pandemic. CIGNA medical directors have been content reviewers for the International SOS pandemic protocols and participate as a liaison member to the CDC Advisory Committee on Immunization Practices. They are also involved in federal avian influenza pandemic planning as well as industry-wide planning groups.

Because of the potential loss of life and disruption to business operations, government functions, and health care systems, the threat of a pandemic has become a pressing global concern. National and international leaders cite the urgent need for solid planning and extensive communication.

Employers face the challenge of developing customized Pandemic Preparedness Plans for their organizations. For comprehensive information on Pandemic Preparedness Protocols, CIGNA recommends consultation with the World Health Organization, the Centers for Disease Control and Prevention, the United States Pandemic Preparedness, or International SOS - all of whom have developed sets of pandemic preparedness protocols or checklists to assist organizations in creating a pandemic continuity plan. To our knowledge, International SOS has the most comprehensive tool currently available to help global organizations to design company-specific plans that are applicable to all international situations. For more information about Avian Flu or pandemic preparation, the following sites may be useful:

World Health Organization: Avian Influenza

Centers for Disease Control and Prevention

US Government Pandemic Preparedness

International SOS Avian Flu Guide

Overseas Security Advisory Council

Organization Resource Counselors (ORC)

Hong Kong Government: Prevention of Avian Influenza

We believe that the first step in any enterprise-wide planning is the formation of an internal advisory group to develop actions, priorities, timelines and measures of progress, specific to the organization. At CIGNA, our Senior Pandemic Response Committee directs enterprise-wide planning and continues to closely monitor this situation. Its focus is working to keep our employees as healthy and safe as possible and support our customers and plan participants in the event of a pandemic influenza.

For more information on CIGNA's enterprise-wide planning, please visit CIGNA.com