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"The Big Picture" Newsletter


January 2008 Issue


NEW MEXICO EDITION

 

 


LOCAL SPOTLIGHT

Where We Are

6565 Americas Parkway, Suite 111
Albuquerque, NM 87110
Telephone: 888.244.6264, then Dial 1, plus Ext. 76420
Fax: 505.262.7545

Who to Contact

Christine Berndt
303.691.3140
Christine.Berndt@cigna.com

Experienced Local Leadership

Daryl W. Edmonds, President and General Manager
Daryl Edmonds joined CIGNA HealthCare, as president and general manager of the Colorado health plan, in 1997. Responsible for sales and operations, Edmonds has led his management team into the 21st century as one of the only managed care organizations in the state to achieve profitability and maintain steady growth for the past eight consecutive years. Edmonds is President and Market Leader for Colorado, New Mexico, Utah, Wyoming, Montana, Idaho, Alaska, Washington and Oregon.

Edmonds, who has 19 years experience overseeing health plans, is a graduate of Kansas State University with a Bachelor of Science degree in business. He is active in the Denver Metro Chamber of Commerce; serves on the board of directors of the March of Dimes as well as Cover Colorado and was a past board member of Junior Achievement; was past president of the Colorado Association of Health Plans; and serves on the Business Council on Healthcare Competition.

Christine Berndt, Vice President of Sales and Customer Relations, New Mexico and Utah
Christine is responsible for leading new business sales and client retention for the New Mexico and Utah markets, as well as ensuring all our constituents receive high quality customer service.

Berndt came from Odyssey Healthcare where she served as the general manager for the organization’s Denver operations. Berndt, a Denver resident, has a bachelor’s degree in sociology from Brandeis University.

Edward Fenstermacher, M.D. - Medical Director for Mountain States Region
Edward Fenstermacher, M.D., is the medical director for the mountain states region.  Based in Denver, Dr. Fenstermacher oversees member health care and services and continues to build upon CIGNA’s commitment to improving transparency and empowering members to be smart health care consumers.  Previously he served as a medical director for CIGNA HealthCare in Arizona, overseeing inpatient utilization of the health plan’s offerings and services.  He also served as chief medical officer for Maricopa Integrated Health Care System in Arizona, and medical director for Arizona Health Care Cost Containment System, the state’s managed care Medicaid agency.

Prior to entering the health benefits industry, Dr. Fenstermacher was a plastic surgeon specializing in hand and reconstructive surgeries.  He served as chief of surgery at Desert Samaritan Hospital in Mesa, Arizona, and had successful clinical practices in Arizona and Wyoming.  Dr. Fenstermacher also devoted a significant amount of time during his professional clinical career to performing pro bono reconstructive surgeries in Australia, Africa, South America and other impoverished areas around the world. 

Dr. Fenstermacher received his M.D. from the University of Colorado’s School of Medicine in Denver. He earned a master’s degree in business administration and health services administration from Arizona State University in Tempe.

Stephanie Hancock, Dental Sales Manager/Client Manager
Stephanie Hancock is responsible for working with internal partners and brokers to generate new dental membership and retain and grow the existing dental customer accounts for Colorado, Utah and New Mexico. Hancock, a Denver resident, has worked for CIGNA HealthCare for six years and most recently served as a client strategy specialist responsible for servicing day to day client needs and promoting employee health awareness and wellness.  Prior to that she was an enrollment specialist for two years. Hancock graduated Magna Cum Laude with a bachelor’s degree in Communications from Texas Southern University. 

Bill Mascolo, New Business Manager
Bill Mascolo began his career with CIGNA as an underwriter in Connecticut in 1991. Bill worked in New Jersey Sales from 1994 to 1998 as a senior client manager on many prestigious accounts, and numerous school boards and municipalities.  Bill relocated to New Mexico in December of 1998 to work in the CIGNA office as an account executive and most recently as new business manager, responsible for sales growth and overall market development.  Prior to joining CIGNA, Bill held several positions with Aetna and Travelers Insurance dating back to 1986. Bill also completed his undergraduate and graduate (MBA) studies at the University of Hartford between 1981 and 1990.

Linda Atencio, Client Manager
Linda Atencio has been with CIGNA in New Mexico since November 1998. She is a client manager handling account management, including account administration of the benefit plan, day-to-day issues, and coordinating with internal partners.  Prior to joining CIGNA, Linda worked with Prudential HealthCare beginning in 1993 - remaining on board for transitional purposes when Prudential HealthCare exited the New Mexico market in 1997. Linda worked briefly for Blue Cross/Blue Shield of New Mexico before joining CIGNA.  Linda possesses a broad-based knowledge in all aspects of Benefits Administration, Member Services, Claims, Provider Network Contracting and Sales. Linda has been a team leader and mentor throughout her career. Linda is currently pursuing an undergraduate degree (BSBA) at the University of New Mexico.