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Pharmacy Tools on myCIGNA.com

Many employers have the shared goal of empowering their employees to make more informed decisions about their prescription drug options. To help meet this goal, CIGNA offers a robust array of consumer decision support tools on the pharmacy section of myCIGNA.com, our secure member portal.

Members can log on to myCIGNA.com and select the Pharmacy tab to:

  • research and learn about thousands of different medications through Drug Compare™  from WebMD® (including side effects, potential drug interactions or contraindications)
  • find out which tier their specific drug falls in and which generic and brand versions may be available through the CIGNA Prescription Drug list
  • view specific details on their pharmacy benefit (including retail and home delivery copayment amounts or coinsurance percentages) for each tier of their plan
  • obtain actual, out-of-pocket costs for their medications from over 54,000 retail pharmacies and the CIGNA Tel-Drug Home Delivery Pharmacy
  • submit pertinent questions to licensed CIGNA Tel-Drug pharmacists via phone or e-mail
  • access information on their past prescription fills including costs and dates of fill, as well as summary information for the selected time period

The myCIGNA.com pharmacy tools are particularly valuable to members to help them make more informed decisions, which can help reduce costs for them as well as their employers.