Latest News

CIGNA Incentive Points Program Leads to Healthy Behaviors
Program delivers motivation to drive active participation in health improvement programs

Changing unhealthy behaviors is the way to improve health, increase productivity and reduce costs. But how do you compel individuals to get started?

CIGNA's new Incentive Points Program provides a turn-key solution for clients of all sizes to deliver the motivation required to drive higher participation in health improvement programs.

Read more information here.

CIGNA Named “Best Managed Care Organization” and “Best EAP” in 2008 Business Insurance Readers Choice Awards
EAP program has earned top honors for all four years of the Awards

Readers of Business Insurance magazine have chosen CIGNA as offering the nation’s best health plans and employee assistance programs in 2008. Now in its fourth year, the Business Insurance Readers Choice Awards recognize the companies that the magazine’s subscribers believe offer the best combination of quality, service, value, and innovation.

Read more information here.

Click here for a special message from Matt Manders, president of CIGNA HealthCare business segments.

Personal Health Team Pairs Individuals with a Personal Health Advocate
“One-stop-shopping” experience makes it easier to be healthy

Making it easier for people to be healthy is the goal behind a new service structure CIGNA is introducing that will provide a “one-stop-shopping” experience for CIGNA customers who participate in the company’s health promotion and disease prevention programs. CIGNA's integrated personal health team combines behavioral health care, lifestyle management programs, case management, disease management, health coaching and employee assistance programs under one roof with a single point of contact for individuals.

Read more information here.

CIGNA Recognized for Providing an Outstanding Customer Service Experience for Third Consecutive Year
J.D. Power and Associates distinction acknowledges dedication to customer satisfaction

CIGNA HealthCare has been recognized for call center operation customer satisfaction excellence for a third consecutive year under the J.D. Power and Associates Certified Call Center Program.^SM This distinction acknowledges a strong commitment from CIGNA HealthCare call center operations to provide “An Outstanding Customer Service Experience.”

For J.D. Power and Associates Certified Call Center Program^SM information, visit www.jdpower.com.

Read more information here.

CIGNA Supports Life Insurance Awareness Month in September
Enhanced resources you can share with clients and their employees

This September marks the fifth year of Life Insurance Awareness Month (LIAM), designed to educate people about the importance of life insurance. To help individuals learn about why they need this coverage, we have expanded our online Consumer Education Kit on www.cigna.com/liam. Plus, we’ve added additional tools you can use with your clients and their employees.

Read more information here.

CIGNA Announces Second Quarter 2008 Earnings Results
Aggregate medical membership increased by 19% through the first six months of 2008

In its second quarter earnings report, CIGNA Corporation announced net income of $272 million for the second quarter of 2008 compared with $198 million for the same period last year. “Our quarterly results reflect the strength of our diversified earnings stream which allows us to profitably grow in today’s challenging economic environment,” said H. Edward Hanway, Chairman and Chief Executive Officer of CIGNA Corporation.

Read more information here.

Health Care News and Trends

Reducing the Burden of Retiree Health Care Administration
Arrangement eases administrative burden of providing retiree benefits

In recent years e-mail and Internet-based communications have been the vehicles of choice for employers to communicate benefits information to their employees. Retirees, however, are more difficult to reach as they may not use the Internet and may have relocated after retirement. As the baby boomer population ages into retirement, this administrative burden is expected to increase even more for employers.

Click here to learn how CIGNA is working to address this challenge.

Regional News

What's happening locally
CIGNA HealthCare news for your area

Get the latest CIGNA HealthCare news for your part of the country. Every month, we post new articles of interest and update the states to which they apply. Here's where you'll also find up-to-date local contact information to help you with your questions and concerns. Want to know the news for your area? Find out here.

(NOTE: States with new articles of special interest are highlighted in blue.)

Organizational Announcements

Dr. Jeffrey Kang Joins Executive Leadership Team
Kang will work on external issues facing the health care industry

Dr. Jeffrey Kang, Chief Medical Officer, will join CIGNA's executive leadership team and will now report directly to H. Edward Hanway, Chairman and CEO, CIGNA Corporation. Kang will work closely with Hanway on external issues facing the health care industry.

Read more information here.

Webinars and Newsletters

New CE Course Focuses on Advantages of Medical and Disability Integration
“Health & Productivity in the Workplace: An Integrated Approach” is latest Academy by CIGNA course

Earn continuing education credits and help your customers learn how medical and disability coverage can work together to lower costs and improve disability outcomes. Ask your CIGNA sales representative about Health & Productivity in the Workplace: An Integrated Approach, now available from the Academy by CIGNA Producer Continuing Education Program. 

Read more information here.

Webinar Spotlights How Oral and Vision Health Impacts Overall Health and Productivity
Register now for the upcoming session in CIGNA-sponsored Best Practices for Employee Health and Productivity series

Many individuals may not realize that avoiding dental visits and eye exams can have life-long or life-threatening implications. The fact is that dental and vision health may contribute to the early diagnosis and treatment for chronic diseases. Research indicates that gum disease is linked to complications for diabetes, heart disease, stroke, pre-term birth and other health issues. And a routine eye exam may signal the onset of diabetes years before a regular diagnosis can be made.

Join us for session six on September 18th at 2pm Eastern Time and learn how to draw the connection between oral health, vision health and overall health because improving health is the only sustainable way to flatten the upward health care cost trend and improve productivity.

Register for the session today.

View on-demand replays from previous sessions here.

Going Down to the Wire: Political & Policy Landscape for 2009 Conference Available for Replay
Academy by CIGNA conference available until September 5

If you missed the conference call featuring William Hoagland, CIGNA Vice President of Public Policy on Going Down to the Wire: Political & Policy Landscape for 2009 a replay is available until September 5.

Replay Phone Number: 888.203.1112
Replay Passcode: 1297142

“CIGNA,” “CIGNA Group Insurance,” "CIGNA HealthCare," "CIGNA International” and the “Tree of Life” logo are registered service marks of CIGNA Intellectual Property, Inc., licensed for use by CIGNA Corporation and its operating subsidiaries. All products and services are provided exclusively by such operating subsidiaries and other contracted companies and not by CIGNA Corporation. Such operating subsidiaries include Connecticut General Life Insurance Company; Life Insurance Company of North America; CIGNA Life Insurance Company of New York; Tel-Drug, Inc. and its affiliates; CIGNA Behavioral Health, Inc.; Intracorp; and HMO or service company subsidiaries of CIGNA Health Corporation and CIGNA Dental Health, Inc. In Arizona, HMO plans are offered by CIGNA HealthCare of Arizona, Inc. In California, HMO plans are offered by CIGNA HealthCare of California, Inc. and Great-West Healthcare of California, Inc. In Connecticut, HMO plans are offered by CIGNA HealthCare of Connecticut, Inc. In Virginia, HMO plans are offered by CIGNA HealthCare Mid-Atlantic, Inc. In North Carolina, HMO plans are offered by CIGNA HealthCare of North Carolina, Inc. All other medical plans in these states are insured or administered by Connecticut General Life Insurance Company.

822682