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CIGNA Behavioral Health Employee Assistance Program Recognized as “Best Overall EAP” By Business Insurance

Business Insurance Magazine recently announced that CIGNA Behavioral Health’s Employee Assistance Program (EAP) was chosen for the second consecutive year as the best overall EAP in the publication’s Readers Choice Awards. Selected from ten of the largest EAP companies in the country, CIGNA Behavioral Health was recognized for its long-term commitment to integrated care, quality, service and innovation.

“A healthy workforce is one of the greatest assets employers can have as they compete in today’s global marketplace,” said Keith Dixon, president of CIGNA Behavioral Health. “That’s why we work closely with our customers to design comprehensive, customized EAP solutions that help organizations compete in today’s competitive economy,” he added.

The CIGNA Behavioral Health EAP includes services for members and their families, in addition to resources for business managers. Members can contact CIGNA Behavioral Health by phone 24 hours a day, 7 days a week and directly access network providers with no referrals. CIGNA Behavioral Health’s Personal Advocates and Wellness Coaches help members through a consultative approach, ensuring benefit understanding and assisting with action plans. Many complementary, self-serve resources are also available including: online interactive coaching; online personal health assessments; online provider searches; Healthy Rewards® discounts on health and wellness products and services; and over 1,500 articles in its online health information library.

For employers, both face-to-face counseling and telephone coaching options can be paired with other work-life and online services, offering the flexibility to meet evolving workplace requirements. CIGNA Behavioral Health equips employers with a host of communication tools and educational materials to help generate awareness and increase appropriate benefit utilization. In addition, a team of employer-focused specialists is available to provide guidance to business managers for a variety of on-the-job issues.

About the Business Insurance Magazine Readers Choice Awards
Business Insurance developed its Readers Choice Awards as a means to recognize industry leaders for service, value, quality and innovation. The top industry companies were chosen in different categories relating to risk management and employee benefits. Winners were selected through confidential balloting of magazine subscribers and can be found in the August 21 magazine edition.

About CIGNA Behavioral Health
CIGNA Behavioral Health provides behavioral care benefit management, EAPs, and work/life programs to consumers through health plans offered by large U.S. employers, national and regional HMOs, Taft-Hartley trusts and disability insurers. CIGNA Behavioral Health, with headquarters in Eden Prairie, Minn., operates five care management centers around the U.S. in support of a national network of more than 56,800 independent psychiatrists, psychologists and clinical social workers and more than 5,100 facilities and clinics. For more information, visit http://www.CIGNABehavioral.com.