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New Report Shows Benefits of Integrating Medical and Disability Data

Analysis can help employers better manage health, medical treatment and disability

The Integrated Benefits Institute (IBI) recently released an in-depth analysis of an integrated medical and disability database that revealed several significant relationships between medical episodes and disability cases, including lost productivity expenses, and increased costs for absences with multiple medical conditions. IBI noted that such databases can be a powerful tool for employers to better manage employee health, medical treatment and disability. This type of analysis is unusual outside workers’ compensation, in that benefits for non-work-related disability and medical care traditionally are managed in separate databases, both by employers and their benefits suppliers.

IBI analyzed 15,000 disability claims and 53,000 medical conditions from 183 employers over an 18-month period. The integrated, confidential data, which was not specific to employer or individual, was supplied by CIGNA, an IBI board member.

Dr. Thomas Parry, president of IBI, says, “The American workforce is both aging and becoming less healthy. If employers are to fully understand the business value of keeping their workers healthy – and the positive impact of their health interventions – they must be able to link data on medical care, disability and productivity outcomes.” Parry added, “Federal research shows that 23 percent of workers between 55 and 64 years of age have a disability, and as the first of the baby boomers turn 60 this year, there is no better time to act than now.”

The analysis provided the following conclusions:

  • Though medical expense consumes 80 cents of every claims dollar and disability payments consume 20 cents, analysis shows that the number of medical conditions associated with a disability is a key driver of this difference. On average there are 3.4 medical episodes related to each disability case. Usually, these episodes represent treatment for different medical conditions. In fact, only one in five disability cases involve a single medical episode, while nearly 60 percent involve three or more.
  • The research suggests that disability cases involving multiple medical conditions require a different approach than cases with a single medical condition. Identifying and managing only the single diagnosis that ends up triggering a disability episode is not likely to be an effective approach to managing total medical and disability costs. Even though average costs per medical episode are lower with multiple episodes, total medical costs per case are higher with each additional episode. And disability costs also are affected: Cases with multiple medical episodes cost, on average, 24 percent more than cases with just one medical episode.
  • Just 10 percent of the disability cases account for more than half the total medical and disability costs. IBI suggests that a good business strategy is to focus on employees at risk of having more than one medical condition and to stress prevention rather than treatment after the fact. 
  • Lost productivity associated with disability absence averages $22,800 per disability claim, compared with $13,600 for medical costs and $3,800 for disability payments. Considering only medical and disability payments may cause employers to misallocate resources, since conditions involving musculoskeletal, nervous system, normal pregnancy and mental disorder become proportionately more costly overall once lost productivity is included. Musculoskeletal disability cases are the biggest lost-productivity driver.

For more information, visit IBI’s website or read this PDF fileone-page summary (36k) which provides key findings from IBI’s full study.

About CIGNA
CIGNA companies are among the nation's largest providers in disability management and insurance with solutions that focus on helping employees return to work as quickly and as safely as possible. CIGNA companies provide integrated health and disability services to help employers reduce costs and improve health outcomes and productivity. "CIGNA” is a registered service mark, licensed for use by operating subsidiaries of CIGNA Corporation. Products and services are provided exclusively by operating subsidiaries, including Life Insurance Company of America and Connecticut General Life Insurance Company, and not by CIGNA Corporation. 

About IBI
IBI is a national, nonprofit organization supported by employers, consultants, insurers, healthcare providers, disease management firms, third-party administrators and pharmaceutical companies. IBI provides objective research, an integrated health & productivity educational forum and benefits measurement and benchmarking tools to monitor benefits down and across programs and up to business impacts.

Although some of the results are striking, IBI’s conclusions are specific to this sample and database and should be viewed as illustrative of the power of integrated databases and not generalizable to all employers. Any constructed database will be influenced by population characteristics, underlying health conditions, plan design and alternative methodologies for linking medical care to disability.