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CIGNA Online Enrollment to Debut in January 2007

Will complement new suite of online self-service tools

Managing benefits enrollment and plan administration can be a complex and time consuming process. CIGNA offers a suite of consumer benefit solutions, including online enrollment and ongoing life event management capabilities, to help simplify this process. We provide our customers and their employees with self-service tools that are secure, convenient and flexible.

CIGNA Online Enrollment, which provides consumers with convenient, self-service, secure enrollment and life status change capabilities, is available to all employers with 200 or more employees for January 1, 2007. This includes online access to benefit summaries and provider directories for all carriers’ plans offered by the employer, a glossary of key health care terms and a contacts page for issues and inquiries.   

Key differentiators for CIGNA Online Enrollment are our robust Life Event Management rules and workflows, which can be defined by the employer and managed online, and our ability to support multiple carriers enrollment, providing one online enrollment solution for the customer.   

CIGNA Plan SelectorSM, available to all employers with 200 or more employees for January 1, 2007, combines the ease and convenience of online enrollment with tools to help employees choose the health benefits plan that’s best for them. For employees, this provides a comprehensive resource for comparing plan features, enrolling and updating information throughout the year. For employers, Plan Selector offers an easy, convenient way to manage enrollment. Access for employers and employees is available online, anytime.

Key Features for Employers:

  • Define eligibility and manage other aspects of plan administration
  • Administer multiple plan offerings with multiple carriers
  • Create reports
  • Offer awards to encourage participation in health management and wellness programs

Key Features for Employees:

  • Estimate how much they will use covered services, such as doctor visits, medications and specialty care, and calculate the approximate cost
  • Compare plans based on anticipated out-of-pocket costs, payroll deduction and employer contribution
  • Review benefit summaries
  • Search for providers
  • Choose and enroll in their benefit plan

CIGNA Plan Selector integrates online enrollment with key consumer decision support tools – when employees use these tools to make benefit decisions, they become more actively engaged consumers and increase the likelihood that they will choose the plan that is best for them. Currently there is a gap in the marketplace due to fragmentation of these tools, as they are often separate from the online enrollment application. CIGNA Plan Selector helps to make it easier for employees to review and evaluate information and then enroll online seamlessly in one application.