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Great-West Healthcare is now part of CIGNA

We're pleased to announce that as of April 1, 2008, Great-West Healthcare is now part of CIGNA, the nation's leading health service company.

We value your participation with us and want to assure you that we are focused on preserving service quality and minimizing disruption for you. Continue to use the standard processes you currently use; at this time you will see no changes to:

  • Claims addresses and electronic data interchange (EDI) payer identification numbers;
  • Verifying eligibility and benefits, checking claim status, or submitting precertification requests;
  • Member benefits and programs: plan design, health improvement programs, and networks;
  • Member ID cards; and
  • Provider service telephone numbers and contacts.

We will communicate with you on an ongoing basis as more information becomes available. Our press release offers additional details on this announcement. The member ID card will continue to identify the appropriate contact information for all inquiries and requests. In addition, reference the PDF IconContact Support Tool (PDF, 135K) for important contact information.

Continue to use the websites and contacts that you have previously been using for CIGNA and Great-West Healthcare:

www.cignaforhcp.com www.greatwesthealthcare.com/providers
1.800.88CIGNA (882.4462) 1.888.663.8081