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March 2011


Urgent Care for Non-emergencies

Treatment of non-emergency or low-severity conditions in an emergency room can significantly increase your patients’ out-of-pocket costs compared to treatment at an urgent care center or a physician’s office. Please consider providing same-day appointment availability in your office. When your office is closed, consider whether it would be appropriate to refer your patients to a participating urgent care clinic instead of the emergency room for non-life threatening conditions. For a list of CIGNA's participating urgent care centers, view our Provider Directory at http://cigna.benefitnation.net/cigna/docdir.aspx.




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