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March 2011


Use the Network

CIGNA contractually requires participating providers to direct participant referrals to other participating, contracted physicians and facilities, except in the case of an emergency, as otherwise required by law, or unless approved by CIGNA in advance of the service being provided.


Referring participants to other participating providers helps preserve the intent of the participant to remain in-network for care. This maximizes the benefits available through their CIGNA plans and helps them to minimize their out-of-pocket expenses.


For a complete listing of:

  • CIGNA participating physicians and facilities, access the CIGNA online provider directory at www.cigna.com.
  • Participating physicians and facilities that provide in-network services to individuals with GWH-CIGNA ID cards, access the online provider directory at www.gwhcignaforhcp.com.



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