Electronic Tools

November 2011


Changes to improve your electronic experience

We are working to improve your electronic experience with us by upgrading our suite of electronic data interchange (EDI) transactions and enhancing our website for health care professionals.


EDI transactions have become more useful. Changes to the eligibility and benefits transaction and the electronic remittance advice give you access to more complete benefits data, and allow you to save time by being able to automatically reconcile payments.


The secure Cigna for Health Care Professionals website (CignaforHCP.com) will be more patient-centric to help you and your staff locate the information you need quickly, and perform functions more efficiently. The improved website will also include new capabilities that you have requested, enhancements to the tools you use the most, and workspace utilities that should make the website easier to use. You will continue to have access to the resources, tools, and real-time transactions you and your staff use today to work more efficiently.

More information about our electronic upgrades and the improved Cigna for Health Care Professionals website will be communicated in future issues of this newsletter.


Table of Contents

Feature Article:

Policy Updates:


Integration News:

Electronic Tools:

Pharmacy News:

General News:


Helpful Reminders:

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