General News

November 2011


Cigna Centers of Excellence

We evaluate hospital patient outcomes and cost-efficiency information through our Centers of Excellence program. We use this information to create hospital profiles, which contain information for up to 29 procedures and conditions. This information is available for most hospitals participating in our network.


The 2011 Centers of Excellence information is available in the online directory of health care professionals on, as well as our secure website for customers.


Please note that the existing 2011 profiles will remain in effect through 2012 and will not be updated.


Additional information

For more information about our Centers of Excellence profiles, please refer to the Centers of Excellence/Hospital Value Tool 2011-2012 Methodology, which is available on the secure Cigna for Health Care Professionals website ( > Resources > Clinical Health and Wellness Programs > Centers of Excellence). Please call the Cigna Customer Service Center at 1.800.88Cigna (882.4462) if you do not have Internet access.


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