Policy Updates

November 2011


MedSolutions, Inc. providing radiology benefit and network management services

Cigna has entered into an expanded relationship with MedSolutions, Inc., who will now provide exclusive radiology benefit and network management services for Cigna, including the GWH-Cigna network. The transition began July 1, 2011 and has been occurring in phases. Health care professionals who are affected by this change will or have received a letter explaining this new relationship approximately 90 days prior to the transition date for their practice.   MedSolutions is a leading advanced radiology management company with a proven industry track record, dedication to quality, and dual national accreditation from the National Committee for Quality Assurance (NCQA) and the Utilization Review Accreditation Commission (URAC). MedSolutions will provide the following services on behalf of Cigna:

  • Radiology facility credentialing
  • A utilization program featuring Predictive Radiology Intelligence
  • Network management services
  • Reimbursement of low-technology radiology services provided within the MedSolutions network
  • Nuclear cardiology imaging management

Informed Choice support and outreach program

We are also featuring a support and outreach program called Informed Choice. The Informed Choice program is a decision support initiative designed to help patients learn the options available to them when selecting a radiology facility. This program will be introduced to Cigna customers prior to receiving MRI, CT, or PET services. For more information about these changes, please visit www.medsolutions.com/implementation.

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