Policy Updates

November 2011


Changes to claim submission timing

As a reminder, Cigna is changing the claim filing time limit from 180 days to 90 days for participating health care professionals, except where state law requires a longer time frame. These changes began August 2011 and will continue into 2012. Health care professionals are notified 90 days in advance of their effective date and receive an amendment to their agreement.


The first two phases began on August 1, 2011 and November 1, 2011, respectively. Only participating health care professionals who received a notification and amendment to their agreement from us, or who are newly contracted with Cigna, have been affected by this change.


For details about state-specific effective dates and claim filing limits, please refer to the article "Clinical, reimbursement, and administrative policy updates."

For more information about the change to claim filing limits, please see the full article in the July 2011 issue of Network News.


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Policy Updates:


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