Reference guides updated
Cigna's Reference Guides containing our administrative guidelines will be updated in the first quarter of 2012. The guides combine information for physicians, hospitals, ancillary facilities, and other health care professionals.
Access the new Cigna Reference Guide at either of the websites below. State-specific guides are also updated and posted, where applicable. You must be a registered user to access these sites.
Call 1.877.581.8912 to request a paper copy or a CD-ROM.
To promote administrative ease, the Cigna Reference Guide includes information pertaining to participants with GWH-Cigna ID cards. Please discontinue use of the separate Great-West Health Care Reference Guides and refer to the Cigna Reference Guide for all Cigna business.
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