Helpful Reminders

November 2011


Reference guides updated

Cigna's Reference Guides containing our administrative guidelines will be updated in the first quarter of 2012. The guides combine information for physicians, hospitals, ancillary facilities, and other health care professionals.

Access the new Cigna Reference Guide at either of the websites below. State-specific guides are also updated and posted, where applicable. You must be a registered user to access these sites.

  • > Resources > Reference Guides > Health Care Professional Reference Guides
  • > Tools & Resources > Health Care Professional Reference Guide

Call 1.877.581.8912 to request a paper copy or a CD-ROM.

To promote administrative ease, the Cigna Reference Guide includes information pertaining to participants with GWH-Cigna ID cards. Please discontinue use of the separate Great-West Health Care Reference Guides and refer to the Cigna Reference Guide for all Cigna business.


Table of Contents

Feature Article:

Policy Updates:


Integration News:

Electronic Tools:

Pharmacy News:

General News:


Helpful Reminders:

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