Helpful Reminders

November 2011

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Shared benefits administration

We contract with Taft Hartley trusts and federal employee health benefit plans to share the administration of their self-funded (ASO) plans. For these relationships, we may provide access to the Cigna network, perform medical management and utilization review, re-price claims according to our contracted rates and claims logic, provide clinical appeals management, or provide contract dispute resolution.

Information and help with certain matters related to ASO plans are available to you as follows:

Topic Contact
  • Remibursement
  • Appeals
  • General questions

1.800.549.8908

  • Paper and electronic claim submission addresses
  • Precertification

Telephone number or address on the patient’s ID card

  • Eligibility
  • Benefits
  • Claim status

Third-party administrator (TPA) telephone number or address on the patient’s ID card

 

Table of Contents

Feature Article:

Policy Updates:

 

Integration News:

Electronic Tools:

Pharmacy News:

General News:

 

Helpful Reminders:

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