Provider Newsletters

Network News - July 2011 (PDF, English Version)

• Featured Article
  • Meet Our Local Market Medical Executives
• Policy Updates
  • Clinical, Reimbursement and Administrative Policy Updates
• Claim Filing Time Changes 
• Precertification Program Requirements
• MedSolutions, Inc. to Provide Radiology Benefit and Network Management Service
• MedSolutions, Inc. Utilization Management Claims Delegration
• New Pre-notification Requirements for Dialysis Services 
• Evaluation and Management Coding Review
• General News
• CIGNA Debit Card Transactions
• CIGNA Care Designation, and Quality and Cost-efficiency Displays
• Quality Initiatives Online
• Refer Your Patients to CIGNA Case Management
• CIGNA Supports Leapfrog Hospital Survey
• CIGNA Behavioral Network Changes
• California Language Assistance Law
• Hypertension Control through Cultural Awareness

• Electronic Tools
  • CIGNA Remittance Reports Now Available Online
  • Tools for Improving Claim Processing
  • Are You Ready for 5010?
  • eSignature Now Available
  • CIGNA Purchase of Vanbreda International
• Pharmacy News
  • TheraCare^®: Added Support for Your Patients Using Specialty Medications
  • Ordering Specialty Medications
• Integration Updates
• Network Differences
• New GWH-CIGNA ID Cards
• Claim Filing Time Change
• The Secured Provider Portal
• Helpful Reminders
• Shared Benefits Administration
• Online Learning Updates
• Urgent Care for Non-emergencies
• Reference Guides Updated
• Tell Us What's Changed
• Use the Network
• Access the Archives
• Go Green — Go Electronic

Network News - March 2011 (PDF, English Version)

• Featured Article      
• Cultural Competency – Increase Quality Care and Improve Patient Compliance
• Policy Updates       
• Clinical, Reimbursement, and Administrative Policy Updates
• Evaluation and Management Coding Review
• Preventive Care Coverage Update
• Electronic Tools      
• New eCourses Available 
• Receive Your Cigna Remittance Reports Online 
• Transparent Cost of Care
• Pharmacy Updates 
• CIGNA Pharmacy Step Therapy Program To Expand
• New Value Prescription Drug List

• Integration Updates       
• Network Differences
• Ancillary Vendor and Facility Referrals
• Claim and Service Channels
• Revised GWH-CIGNA ID Cards 
• Brand Changes
• Updates To The Secured Provider Portal
• Secure Websites
• General Updates     
• Eligibility and Benefit Enhancements
• New Cigna Paper Claim and Correspondence Addresses and Fax Numbers
• Urgent Care for Non-Emergencies
• Helpful Reminders   
• Reference Guides Updated
• Tell Us What’s Changed
• Use The Network
• Tools For Improving Claim Processing
• Access The Archives
• Go Green — Go Electronic 

Network News - November 2010 (PDF, English Version)
Noticias de la Red - Noviembre 2010 - Versión Específica para el Mercado de Puerto Rico.(PDF, Versión en Español)

• CIGNA to Use New Legal Entity Name
• Demographic Changes: One Submission for Both Networks
• Go Green! Go Electronic!
• Health Care Reform Legislation
• Helping People with Alcohol Problems
• Important Update - CIGNA Medicare Access^® (PFFS)
• Integration Update
  • Secured Provider Portal URL Change
  • Service Differences
  • Network Differences
• New CIGNA Paper Claim and Correspondence Addresses and Fax Numbers
• Rx Savings Messenger
• Treatment Decision Support Tools and Services
• Access the Archives
• Administrative Updates

Network News - July 2010 (PDF, English Version)
Noticias de la Red - Julio 2010 - Versión Específica para el Mercado de Puerto Rico.(PDF, Versión en Español)

• California Language Assistance Law
• CIGNA and Humana Form Alliance on Retiree Solutions
• CIGNA Care Designation
• CIGNA Endorses and Supports the Leapfrog Group Initiatives
• CIGNA Receives CORE Phase I Certification
• Great-West Healthcare Integration News
• New GWH-CIGNA ID Cards
• Well Informed Program
• Enhancements to the Secured Provider Portal
• H1N1 Virus Occurrences
• Health Advocacy Fact Sheets
• Health Care Reform Legislation
• HIPAA 5010/ICD-10
• Know Your Network
• Preventive Care Claims
• Quality Initiatives Online
• Reimbursement Policies/Clinical Claim Review Program
• TheraCare® Specialty Pharmacy Program Expanded
• We’ve Got A New Look
• Administrative Updates

Network News - March 2010 (PDF, English Version)
Noticias de la Red - Marzo 2010 - Versión Específica para el Mercado de Puerto Rico.(PDF, Versión en Español)

• CIGNA Enhancements to Eligibility and Benefit Responses
• Depression Management Resources
• Does This Service Require Precertification?
• New CIGNA ID Card Brochure
• Update on HIPAA 5010/ICD-10 Implementation
• ePrescribing Improves Quality of Care
• Go Paperless - Submit Claims Electronically
• CIGNA Launches Bill Payment Capability Through Quicken Health Expense Tracker^SM
• "Virtual House Calls" Available Through RelayHealth
• We’ve Listened to Your Feedback and … We’re Making Changes
• Laboratory Services
• Tobacco Cessation
• Submitting H1N1 Claims
• CIGNA Cost of Care Estimator^® Enhancements
• Administrative Updates

Network News - November 2009 (PDF, English Version)
Noticias de la Red - Noviembre 2009 - Versión Específica para el Mercado de Puerto Rico.(PDF, Versión en Español)

• H1N1 Vaccine
• HEDIS^® 2010 Changes
• Durable Medical Equipment Provider Transitioning to CareCentrix
• Progress on 5010/ICD-10 Upgrades
• Hypertension Management
• CIGNA Presents Advance Payment Methods to White House Panel
• CIGNA Medicare Access ICD-9 Progress Note Documentation Tips
• Procedure Code Lookup For Online Precertification
• Doing Business...Made Easier
• CIGNA Offers Learning Opportunities Developed With You in Mind
• CIGNA LifeSOURCE Transplant Network ^®
• CIGNA Medicare Access^® Payer ID
• Keeping Patients Healthy - CIGNA Health Advocacy
• Great-West Healthcare Integration News
• Administrative Updates

Network News - July 2009

• CIGNA Care Designation & Quality and Cost Efficiency Information for 2010 Now Available for Review
• Go Green! Go Electronic!
• Ensure Delivery of DDARs
• Laboratory Services
• Service Enhancements to Better Serve You
• ePrescribing Adds Enhancements for Medicare
• Great-West Integration News
• CIGNA Medicare Access® ICD-9 Coding Tips
• CIGNA Cost of Care Estimator Now Available!
• Learning Made Simple with eCourses
• Unlisted Codes Policy
• Mixed Services Protocols
• Quest Diagnostics Offers Online and IVR Patient Appointment Scheduling
• Administrative Updates

Network News - March 2009

Noticias de la Red - Marzo 2009

• Go Green! Go Electronic!
• New Tools for CIGNA Plans
• CIGNA Medicare Access® ICD-9 Coding Tips
• Submit Corrected Claims Electronically
• AMI Member Identifiers
• Electronic Medicare Part A Coordination of Benefits
• Great-West Health Integration News
• New Enhancements to Electronic Remittance Advice (ERA)
• Electronic Transactions and ICD-10 Required Changes
• California Language Assistance Law
• Free Yourself from the phone
• Sample EOP
• Medicare Offers Incentive Bonus for ePrescribing
• Submitting Preventive Care Claims
• Administrative Updates

Network News - November 2008

Noticias de la Red - Noviembre 2008 - Versión Específica para el Mercado de Puerto Rico.

• New Capabilities: Individual Cost Estimates, Automatic Payments
• Learn More About CIGNA - New eCourses Can Help
• ePrescribing Now Available
• CIGNA LifeSOURCE Transplant Network® Update
• CIGNA Specialty Pharmacy Introduces TheraCare^SM
• New CPT Codes for Screening and Brief Intervention for Alcohol and Substance Abuse
• Administrative Updates

Network News - March 2008

• Well Informed
• Strengthening Patient Relationships through Consumerism
• Online Precertification
• Medicare Private Fee-for-Service
• Tools for Improving Claim Processing
• Colorectal Cancer Screening Initiative

Network News - July 2008

Noticias de la Red - Julio 2008

• Never Events and Avoidable Hospital Conditions
• New CIGNA Ad Campaign
• eServices Update
• Periodontal Disease Affecting Overall Health
• CIGNA Care Network
• CIGNA LifeSOURCE
• New ID Card Brochure

Network News - August 2007

• National Provider Identifier
• CIGNA Well Informed Program
• CIGNA Teams Up With Lance Armstrong Foundation
• Provider Orientation Available Online
• Standardized Approach to Modifiers
• Precertification of Coverage Updates
• Claim Coding Made Easy

Network News - November 2007

• CIGNA Care Network
• Medicare Private Fee For Service Plans
• Online Precertification
• Precertification of Coverage
• Coding for Preventive Care Services
• The Leapfrog Group
• Vision Service Plan

Network News - March 2007

• HealthePass^SM — CIGNA's Solution for Patient Financial Liability
• Coding for Preventive Care Services
• Fundamental Care Plans
• FDA Mandate for Albuterol Inhalers
• CIGNA Health Advisor — Health Coaching Program
• Colorectal Screening Initiative