Medicare Part D Proof of Coverage

Proof of CIGNA Medicare Rx (PDP) Insurance Coverage

Members enrolled in CIGNA Medicare Rx (PDP) may begin using network pharmacies to fill their prescriptions. There will be instances when a CIGNA Medicare Rx (PDP) member has not yet received their ID-Card.

When a member has not yet received their CIGNA Medicare Rx (PDP) ID Card, there are two CMS approved letters a member may use for proof of insurance coverage until they receive their ID card (Samples are shown below).

1. Completed Enrollment Acknowledgement Letter provided to a member upon CIGNA Medicare Rx (PDP) acceptance of their completed enrollment.

CIGNA Medicare Rx (PDP) members are being instructed to present this letter at the pharmacy until they receive their member ID card.

If a CIGNA Medicare Rx (PDP) member requests a prescription fill and does not have an ID card or letter, please contact CIGNA Medicare Rx (PDP) Customer Service 1.800.222.6700 to confirm insurance coverage.

Sample Acknowledgement Letter (PDF)