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Pharmacy Communications FAQ's



Once the contract request is faxed, how long until it is mailed out?
Please allow 2 weeks to receive package.

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When the contract is mailed back, how long until we can process claims?
Please allow 5 business days for processing.

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I am a CIGNA pharmacy. Is my pharmacy contracted for Medicare Part D?
Please refer to CIGNA MedicareRx website at http://www.cigna.com/sites/cignamedicare/your_cigna_choices/medicarerx/index.html.

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Where can I get a Member enrollment package?
Please refer to CIGNA MedicareRx website at
http://www.cigna.com/sites/cignamedicare/your_cigna_choices/medicarerx/index.html.

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How can I sign up for EFT (Electronic Funds Transfer)?
Please contact Argus Health at 866-211-9459.

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How can I change my address and/or Tax ID number?
Please fax your request to Argus Health at 816.843.6415 and NCPDP 480.767.1042.

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