When an employee wants information about treatments, benefits or personal health, it needs to be easy to understand. This includes every piece of information and every conversation.
At Cigna, we make it easy for employees to get in touch with us and understand their benefits. This way, they can become more active participants in their health and understand all that is available to them. We reach out to employees through:
- myCigna.com Our personalized website helps customers take better control of their health and spending. They can easily find a doctor and procedure costs, access their account information, check claims and balances, and so much more.
- Mobile communications. Through any web-enabled mobile device, we can help employees find doctors, quality health care and medications at the best price.
- Clear communications. Cigna has developed firm guidelines to help keep our communications easy-to-understand—and we've won awards for our clear explanation of benefits.
- 24/7 customer care. Cigna was the first national carrier to offer live 24/7 customer service. Our around-the-clock customer care service is about being there whenever the customer needs us.
Contact your local Cigna sales representative for more information about our customer service and support.