Both employers and employees want information about health insurance that is accurate and understandable. Our goal is to bring a more rewarding experience for both employers and employees.
The employer experience
We believe that every piece of information and every conversation we have about benefits, health care and health finances must be easy to understand. Only then will we build trust, connect with our clients and help improve the health of their employees.
We strive to make administration easy for our clients, using online tools to let employers review and manage their company’s eligibility and easily view monthly invoices and other financial reports.
Our large nationwide network is built to ensure that the health care professionals in our network meet Cigna’s credentialing standards, and provide national discounts on service and access to quality care to more than 11 million people across the country.
The employee experience
We recognize that employees want information that’s accurate and to know they can rely on Cigna to answer their important questions. Our customer service associates work closely with employees to understand their needs and then help them get answers to their benefit and claim questions, as well as direct them to the right programs and services to help them improve their health.
Our personalized, easy-to-navigate website helps people make more confident, informed decisions about their health and health spending by giving them access to:
- Directory of network health care professionals and facilities
- Symptom information
- Treatment options
- Cost comparisons
- Explanation of benefits
- Pharmacy comparison tools
24/7 customer service
We know being available to our customers is important, which is why we have customer service associates available to answer calls, including after hours, weekends and holidays.
Contact a Cigna sales representative to learn more about our plans and services.
View our complete list of Cigna insurance plans and services.
*Cigna offers group health insurance coverage to employers with 51-250 employees, as well as administrative services to employers with as few as 25 employees in most states.