Advantages of being a CIGNA HealthCare participating provider

Why become a CIGNA Health Care participating provider? ...because we share your commitment to providing quality health care to our members. We have more than 11 million members in our medical plans.

• We are committed to quality and patient safety. All 23 of CIGNA HealthCare NCQA accredited HMO and point-of-service (POS) health plans currently hold "Excellent" accreditation status - the highest rating a health plan can receive for HMO and POS products. All 23 plans have also earned "Distinction" for NCQA's Quality Plus Member Connections and Physician and Hospital Quality standards. In 2007, CIGNA HealthCare ratings met or exceeded Quality Compass® national averages in 16 of the 22 measures used for NCQA Accreditation . In addition, CIGNA HealthCare ratings were superior to our closest national competitors in at least 15 of the 22 accreditation Effectiveness of Care measures. Read more about our commitment to quality.
• We help you manage your practice. We provide practice management tools to help streamline your administrative practices.
• We provide clinical resources. You'll have access to the latest clinical care guidelines to help you screen for and treat various conditions.
• We support physician-patient communication. We encourage participating providers to discuss treatments and procedures freely and openly, even if they're not covered by a member's benefit plan.
• We recognize quality providers. We have a special excellence recognition directory for participating providers who have achieved quality-related recognition from the National Committee for Quality Assurance (NCQA) for diabetes and heart/stroke care. It also includes participating hospitals that meet The Leapfrog Group patient safety standards.
• We focus on wellness. We want our members to get healthy and stay healthy. That's why we offer member health and wellness programs that provide 24-hour health information, support for healthy moms and babies, member discounts, transplant care, pharmacy outcome improvement and chronic condition management.
• We communicate with you. We want to be aware of your concerns, and we want you to be aware of what's happening at CIGNA HealthCare. Our newsletter, Network News offers updates on policies and procedures, health-related news and tips, and more. You can also contact our Customer Service Center for more information or with questions.

NCQA — The2007 State of Health Care Quality Report can be found at www.ncqa.org.