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Care Guidelines

You’re committed to providing quality care to CIGNA HealthCare members

The following guide provides a review of CIGNA's standard Preventive Health Benefits. You can get copies of this guide here or from your Provider Services Representative.

  • A Guide to CIGNA's Preventive Health Benefits for Health Care Professionals

    Our Preventive Health Benefits* (PDF) are based on recommendations by nationally recognized organizations.


Behavioral Health Guidelines

Behavioral Health Guidelines are also based on recommendations by nationally recognized organizations. Behavioral conditions often present in Primary Care settings. These behavioral health guidelines are intended to support Primary Care Physicians in assessing, treating, and/or referring commonly seen behavioral problems. The behavioral health guidelines include:

  • Primary Care Guidelines for Depression in Adults
  • Attention-Deficit/Hyperactivity Disorder in School Aged Children
  • Helping Patients With Alcohol Problems

Care Guidelines for Disease Management

The Well Aware Care Guides summarize nationally recognized recommendations that provide the evidence-based clinical background for our CIGNA Well Aware for Better HealthSM programs.

  • Well Aware for asthma
  • Well Aware for diabetes
  • Well Aware for people with cardiac disorders
  • Well Aware for adult back pain
  • Well Aware for depression
  • Well Aware for weight complications
  • Well Aware for COPD (chronic obstructive pulmonary disease)
  • Well Aware for targeted conditions**

** These conditions include acid-related stomach disorders, atrial fibrillation, decubitus ulcer, fibromyalgia, hepatitis C, inflammatory bowel disease, irritable bowel syndrome, osteoarthritis, osteoporosis and urinary incontinence.