Obtain specific information via:

• eServices

-	Eligibility & Benefits
-	Claim Status
-	Email Inquiries
-	Default Fee Schedule Changes
-	Update Demographic Information
-	Request Copy of Provider Agreement

Look up information about

• Claim Editing Procedures
• External Claim Reviews
• Modifiers
• Precertification
• Provider Reference Guides
• Reasonable & Customary
  (R&C) Charges

Policies, Procedures, Guidelines & Forms

• Billing Dispute External Review
• CIGNA LIFESOURCE Provider Manual
• Claim Appeals
• Claim Forms
• Claim Policies and Procedures
• Compliance Dispute Facilitators
• Coverage Positions/Criteria
• Health Care Provider Advisory Committee
• HealthPartners Quick Reference Guide (PDF)
• Medical Necessity Definitions
• Physician Advisory Committee
• Provider Directory Changes
• Referrals
• Reimbursement

Benefit Plans & Products

• CIGNA Care Network
• CIGNA Choice Fund®
• CIGNA Medicare Access Plans
• CIGNATURE-Rx
• HMO and Network
• Indemnity
• Open Access
• Open Access Plus/Open Access Plus In-Network
• POS
• PPO

Member Health & Wellness

• Well Informed
• 24-Hour Nurse Line
• Care Guidelines
• Childhood Obesity
• Chronic Condition Management
• CIGNA LIFESOURCE Transplant Network
• Healthy Moms and Babies
• Member Discounts
• Member Rights and Responsibilities
• Pharmacy Outcome Improvement Programs
• Weight Loss Wellness Program (Healthy Steps)
• Fit and Fun Family Toolkit

Being a CIGNA
HealthCare Provider

• Advantages
• Credentialing and Recredentialing
• ID Card Information(PDF)
• National Provider Identifier (NPI)
• Practice Management Tools
• Protected Health Information (HIPAA)
• Provider Excellence Tool
• Provider Newsletters
• Quality Initiatives