Pharmacy Communications FAQs

• Once the contract request is faxed, how long until it is mailed out?
• When the contract is mailed back, how long until we can process claims?
• I am a CIGNA pharmacy. Is my pharmacy contracted for Medicare Part D?
• Where can I get a Member enrollment package?
• How can I sign up for EFT (Electronic Funds Transfer)?
• How can I change my address and/or Tax ID number?

Once the contract request is faxed, how long until it is mailed out?

Please allow 2 weeks to receive package.

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When the contract is mailed back, how long until we can process claims?

Please allow 5 business days for processing.

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I am a CIGNA pharmacy. Is my pharmacy contracted for Medicare Part D?

Please refer to Cignature-Rx website at www.cignature-rx.com.

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Where can I get a Member enrollment package?

Please refer to Cignature-Rx website at www.cignature-rx.com.

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How can I sign up for EFT (Electronic Funds Transfer)?

Please contact Argus Health at 866-211-9459.

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How can I change my address and/or Tax ID number?

Please fax your request to Argus Health at 816-843-6415 and NCPDP 480-767-1042.

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