Hours of availability

Cigna
 

The Cigna for Health Care Professionals website and EDI real-time transactions are generally available 24 hours a day, 7 days a week.

Online precertification transactions are available Monday through Saturday from 5:00 a.m. to 3:00 a.m. ET and Sunday from 5:00 a.m. to 9:00 p.m. ET.

To allow for maintenance, the website and EDI real-time transactions may be unavailable on Sunday from 12:01 a.m until 10:00 a.m. ET.