CIGNA - Provider Site Index

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Provider Site Index

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Site Index

Medical

Procedural Information:
	Billing Dispute External Review
	Claim Appeals
	Claim Forms
	Claim Processing
	Clinical Information Dispute Process
	Compliance Dispute Facilitators
	Coverage Positions/Criteria Index
	Electronic Funds Transfer (EFT)
	Electronic Remittance Advice (ERA)
	Health Care Professional Advisory Committee
	Medical Necessity Definitions
	Medical Supplies
	Multiple Procedures Policy
	Overpayment Recovery Procedures
	Physician Advisory Committee

	Referrals
	Reimbursement

Member Health & Wellness:
	24-Hour Nurse Line
	Care Guidelines/Disease Management/Utilization Management
	CIGNA LIFESOURCE Transplant Network
	Chronic Condition Management
	Healthy Moms and Babies
	Member Discounts
	Pharmacy Outcome Improvement Programs
	Member Rights and Responsibilities

Being a CIGNA HealthCare Provider:
	Advantages
	Commitment to Quality
	Credentialing & Recredentialing

	Practice Management Tools
	Network News (provider newsletter)
	Provider Excellence Tool
	HIPAA

Benefit Plans & Products:
	CIGNA Care Network
	CIGNA Choice Fund®
	HMO and Network
	Indemnity
	Open Access
	Open Access Plus
	PPO
	POS

Obtain secure information through the CIGNA for Health Care Professionals^* secure Web site on:
^*Requires you to be logged into the Web site.

eServices:
-	Eligibility & Benefits
-	Claim Status
-	Email Inquiries
-	Default Fee Schedule Changes
-	Update Demographic Information
-	Request copy of Provider Agreement

Look Up Information on:

	External Claim Reviews
	Precertification
	Reasonable & Customary(R&C) Charges
	Provider Reference Guides

Dental

Products & Plan Features
	CIGNA Dental Care (DHMO)
	CIGNA Dental PPO (DPPO)
	CIGNA Traditional (Indemnity)
	CIGNA Choice

Being a CIGNA Dental provider
	Advantages
	Credentialing
	Quality Assurance
	Dental Philosophy

Programs
	Provider Discounts: CIGNA Power Purchasing Program

Reference Guides & Policy Manuals (Registered Providers Only)
	DHMO Dental Office Reference Guide
	DHMO General Dentist Policy Manual
	DHMO Endodontist Reference Guide
	DHMO Oral Surgery Reference Guide
	DHMO Orthodontist Reference Guide
	Pediatric Reference Guide
	DHMO Periodontist Reference Guide
	DPPO Dental Office Reference Guide

Pharmacy

	Coverage Position/Critria Index
	Drug List

	Pharmacy Outcome Improvement Programs
	Prior Authorization Forms

CIGNA Behavioral Health

	Professional Relations Field Office
	Level of Care Document

CIGNA Behavioral Health Web Site

Disability—Physician's Disability Toolkit

CIGNA.com Home Page