Making Changes to Your Plan Outside of Open Enrollment

You can change your plan within 60 days of a qualifying event such as:

  • Lost coverage at work (or other) health coverage.
  • Gained or became a dependent through marriage, birth, adoption, or placement for adoption.
  • Insurance company made a major mistake in your insurance contract.
  • Eligibility for financial assistance has changed.
  • You moved and need to pick another plan based on the coverage area.


If you have questions about open enrollment—or about these special qualifying events—just call Cigna at 1.866.438.2446, 8:00 am to 10:00 pm (ET), Monday through Friday, to speak to a licensed Cigna agent.