Knowledge Center for Individuals and Families
Health Insurance 101
Health Care Reform
Health Insurance for Early RetireesI'M RETIRED, BUT TOO YOUNG FOR MEDICARE
Health Insurance for FamiliesOUR KIDS GET THEIR SHARE OF BUMPS & BRUISES
Health Insurance for Young AdultsI'M 26, AND ROLLING OFF MY PARENTS' INSURANCE
Health Insurance for IndividualsI'M LOOKING FOR MY OWN COVERAGE
Health Insurance for the Self-employedI'M MY OWN BOSS AND HR DEPARTMENT
- Who should I call for questions or if I need help completing the Cigna HealthCare Individual Plan enrollment application?
Please call Cigna at 1.866.GET.Cigna (1.866.438.2446). 8:00 am – 10:00 pm (ET), Monday – Friday.
In Arizona and Florida: 1.866.384.5799
- When will my Cigna plan start?
Effective dates are assigned to the 1st of the month. You will receive written confirmation of your policy's effective date when your payment is processed.
- When are my payments due?
Your initial payment is due when your application is approved. After that, Cigna will bill you monthly.
- Who should I call if I have questions about a bill that I received?
For Billing and Payments call 1.877.484.5967, 8:00 am - 8:00 pm (EST), Monday through Friday.
For questions on a claim call us anytime at 1.800.Cigna24 (1.800.244.6224)
- Do I need a referral to see a specialist?
No, Cigna individual plans do not require referrals.
- Do I have to go to a specific pharmacy?
No, you can go to any pharmacy. However, you will experience a better value if you visit a pharmacy that is in the Cigna network or use Cigna Home Delivery Pharmacy.
- Who do I call if I want to add dental insurance to my Cigna medical plan?
If you already have Cigna Individual or Family medical insurance and you wish to add Dental to your plan, simply call 1.877.484.5967.
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