Why Choose Cigna


Why Choose Cigna?

More services – and more value for your money

In-network preventive care services like your annual check-up and routine immunizations covered 100% at no additional cost to you.

Lower rates on services when you see a doctor or go to a facility in our network.

Online tools to help you save by comparing cost and quality information on doctors, facilities and more than 400 procedures.

Help determining if you qualify to save on your premiums or out of pocket costs with financial assistance.

Quality care where and when you need it

Access to doctors in your local area and nationwide.

Online provider directory to find out if your doctor is in our network, to find other doctors, hospitals, and facilities and to view quality scores and patient reviews.

24-hour Health Information Line to connect you with nurses and health care specialists.

Website and mobile app to give you access to personal health and claims information any time.

Extra service to meet your needs

Individualized customer service during open enrollment to help you choose coverage that’s right for you.

Access to a 24/7/365 service team to address your ongoing needs.

A variety of plans to fit your needs

We offer a full suite of plans, including myCigna Health Savings Plans, myCigna Health Flex and myCigna Copay Assure. We also offer plans on the marketplace at different levels,  available here on Cigna.com. And, we offer different plans in each state.

We're committed to helping you find the right health plan option for you and your family. One that best matches your lifestyle and budget.

Freedom to choose

When you have an individual health insurance plan with us, you choose which doctors to see and when. No referrals are required. If you choose to see a doctor in our network, you'll experience a better value.

Quality networks

LocalPlus is our select network of quality providers. It’s a smaller network, don't let the name fool you — the network is local, but you'll find many pre-screened quality choices in your area.

LocalPlus Network  plans available only in Arizona, California, Colorado, Florida, Tennessee and Texas.

Affordable dental coverage for you

Dental health is a vital part of your overall health and well-being, so Cigna offers affordable plans for you and your family.

Get the coverage that fits your needs. Choose from plans that provide annual visits and cleanings, or get coverage for services like root canals and orthodontia.

Save the most when you visit one of our in-network dentists from our large national dental network 1. You also have the freedom to select a dentist outside of the network, but you'll experience the best value with in-network care.

Learn more about Cigna dental plans available in your state.

Personalized website

Take control of your health care with help from the tools on myCigna.com, where you can find doctors and health care professionals, compare costs, pay your premium, view claims history, download forms, print temporary ID cards and more. See a video of the site in action.

Access your personal account anytime, anywhere

With the myCigna mobile app2, you can easily find a doctor, view ID cards, search claims, manage account balances, and more—all on the go. See the app in action.

24/7 call center

Cigna was one of the first national health insurance and services companies to offer customer service call center hours 24 hours a day, 7 days a week to answer questions at any time.

Free and confidential health assessment

Better understand and protect your overall health when you take our free health assessment.

Affordable prescription drugs

Save on your prescriptions when you purchase through a retail pharmacy in the Cigna network, or get them delivered to your home through Cigna Home Delivery Pharmacy.

Convenience care clinics

Provide quick and easy access to treatment for common medical conditions when your doctor is not available. Convenience care clinics3 are in grocery stores, pharmacies and other retail stores. Just like a walk-in clinic, no appointment is necessary and the wait time is usually less than 15 minutes.

24-Hour Health Information Line™
Real Questions. Real answers.

Have a sick infant, or did you wake up in the middle of the night with a rash or fever? When you call the 24-Hour Health Information Line, you have the option to speak directly to a specialist, who will ask you some questions about your symptoms and situation, and will help you get the health information and find the services you need.

Educational information

If you prefer, you can call the 24-Hour Health Information Line to listen to pre-recorded information from our audio library. Topics range from aging to women’s health to nutrition to surgery.

Have questions about health care related terms? Get the answers you need by visiting our glossary of terms.

How to get in touch

Simply call 1.800.244.6224 to speak with a specialist or access health related topics any hour of the day, any day of the week.

Healthy Rewards® Customer Discounts
Get discounts on health and wellness programs

Healthy Rewards is available with some Cigna plans. This health and wellness program4 can make staying healthy easier and less costly, with up to 60 percent off health and wellness products and services. No referrals. No claim forms. No catch.

Discounts are available for the following health and wellness programs:

  • Weight management and nutrition
  • Fitness
  • Tobacco cessation
  • Mind/body
  • Vision and hearing care
  • Vitamins, health and wellness products
  • Alternative medicine
How to learn more

Get more information and sign up for Healthy Rewards on myCigna.com, or call the toll-free number on the back of your Cigna ID card to speak to a representative.

Be In the Know

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