Pre-Enrollment Disclaimer

Cigna Medicare Rx is a PDP plan with a Medicare contract. Enrollment in Cigna Medicare Rx depends on contract renewal.

Eligibility and Enrollment Information

To be a member of Cigna Medicare Rx, you must live in our service area, be entitled to Medicare Part A, and/or enrolled in Medicare Part B. You must continue to pay your Medicare Part B premium if not otherwise paid for under Medicaid or by another third party.

Customers may enroll in a plan only during specific times of the year. Contact Cigna Medicare Rx for more information by calling 1-855-391-2556 (TTY/TDD users call 711). Cigna Medicare Rx representatives are available 8 am 8 pm local time, 7 days a week.

Benefits, formulary (drug list), pharmacy network, premium and/or copays/coinsurance may change on January 1, 2014. Please contact Cigna Medicare Rx for details. Limitations, copays and restrictions may apply.

This information is available for free in other languages. Please contact our Customer Service number at 1-855-391-2556 for additional information (TTY users should call 711). Hours are 8 am - 8 pm, local time, 7 days a week. Customer Service has free language interpreter services available for non-English speakers.

Esta información está disponible sin cargo en otros idiomas. Para obtener información adicional, comuníquese con el número de Servicio de atención al cliente al 1-855-391-2556. (Los usuarios de TTY deben llamar al 711). Nuestro horario es de 8 am a 8 pm, hora local, los 7 días de la semana. El Servicio de atención al cliente cuenta con servicios de interpretación gratuitos para aquellas personas que no hablan inglés.

Extra Help

You may be able to get Extra Help to pay for your prescription drug premiums and costs as well as get help with other Medicare costs. To see if you qualify for getting Extra Help, call:

  • 1-800-MEDICARE (1-800-633-4227). TTY/TDD users should call 1-877-486-2048, 24 hours a day/7days a week
  • The Social Security Office at 1-800-772-1213 between 7 am and 7 pm, Monday through Friday. TTY/TDD users should call 1-800-325-0778
  • Your State Medical Assistance (Medicaid) Office.

People with limited incomes may qualify for Extra Help to pay for their prescription drug costs. If you qualify, Medicare could pay for up to seventy-five (75) percent or more of your drug costs including monthly prescription drug premiums, annual deductibles, and co-insurance. Additionally, those who qualify will not be subject to the coverage gap or a late enrollment penalty. Many people are eligible for these savings and don't even know it.

Pharmacy Benefits

Cigna Medicare Rx has formed a network of pharmacies, including preferred pharmacies. You must use a network pharmacy to access your prescription drug benefits, except under non-routine circumstances, and quantity limitations, and restrictions may apply. We will not pay for your prescriptions if you use an out-of-network pharmacy, except in emergency situations for a limited supply only. Cigna Medicare Rx has a list of preferred pharmacies. At these pharmacies, you may get your drugs at a lower copay or coinsurance. You may got to a non-preferred pharmacy, but you may have to pay more for your prescription drugs. The pharmacies in our network can change at any time. Please contact us at 1-855-391-2556 (TTY/TDD users call 711) for additional information.

For additional information about Cigna Medicare Rx eligibility, please visit our FAQ page.

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