Cigna Medicare Rx® plans are Medicare-approved plans with prescription drug coverage that contract with more than 62,000 network pharmacies throughout the country, including all major retail pharmacy chains. This extensive network gives you convenient access to pharmacies in your area.
Online pharmacy directory
Cigna's Pharmacy Directory is a listing of the pharmacies in the plan's network, including retail chain pharmacies, preferred and non-preferred mail-order pharmacies, home infusion and long-term care pharmacies.
- Where can I get my prescriptions filled?
You will need to go to one of the pharmacies within the network, except in unusual circumstances or emergencies. Going out-of-network will cost more.
All you need to do is present your Cigna Medicare Rx prescription drug card at the retail pharmacy or send your card information to your mail-order pharmacy with your prescription. You can also get your routine maintenance prescription medications through a mail-order pharmacy, including Cigna Home Delivery Pharmacy.
Cigna has contracted with five pharmacy chains in order to provide customers even more savings. Customers can fill their drugs at any of Cigna's network pharmacies; however they will save even more if they fill their prescriptions at one of the preferred pharmacies. Learn more.
- When can you use a pharmacy that is not in the plan’s network?
Your prescription may be covered in certain situations. Generally, we cover drugs filled at an out-of-network pharmacy only when you are not able to use a network pharmacy. Here are the circumstances when we would cover prescriptions filled at an out-of-network pharmacy:
- If you are unable to obtain a covered drug in a timely manner within our service area because there is no network pharmacy within a reasonable driving distances that provides 24-hour service.
- If you are trying to fill a covered prescription drug that is not regularly stocked at an accessible network retail or mail-order pharmacy (these drugs include orphan drugs or other specialty pharmaceuticals).
- If a covered Part D drug is dispensed by an out-of-network, institution-based pharmacy to a patient who is in the emergency department, provider based clinic, outpatient surgery or other outpatient surgery or other outpatient settings.
- When you need to fill a prescription in any of these situations, we will cover up to a 10-day supply of medication.
- When you are away from our service area for an extended period of time (for example, during travel), you may use a participating mail order pharmacy. This will ensure you have a sufficient supply of medication with you at all times.