CIGNA's Identity Theft Program – helps protect employees against damages caused by identity theft
Identity theft is America's fastest growing crime that victimizes almost 8.9 million consumers each year*. CIGNA has developed extensive resolution services to help employers and employees deal with this difficult issue. Our program provides access to personal case managers who give step-by-step assistance and guidance to employees who have had their identity stolen. Our program provides valuable help when it's needed most. Call your CIGNA sales representative today to learn more about our program.
- Review of credit information to determine if an ID theft has occurred
- An ID theft resolution kit is e-mailed to the employee
- An ID theft affidavit is furnished for use with credit bureaus and creditors
- Canceling lost or stolen credit cards
- Access to free credit reports
- $1,000 cash advance to cover financial shortages if needed**
- Help with emergency travel arrangements and translation services
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Did You Know?
American citizens and businesses spend more than 300 million hours each year resolving identity theft issues.****
Employees victimized by identity theft spend, on average, 175 hours researching and tracking the crime and 23 months correcting their credit reports.****
In addition to its difficult financial effects, identity theft can have a negative effect on employee productivity and moral. The financial hardship, emotional turmoil, and the process of resolving credit issues rob employees – and organizations – of valuable time and productivity.
It's a productivity issue – employees are frequently spending time during the workday resolving these issues. CIGNA's Identity Theft Program can help employers better manage their employees' productivity. Our personal case managers offer one-on-one advice and take care of select administrative tasks in order to rectify identity theft issues for an employee. With this service, employees won't spend time on the phone during work hours canceling lost or stolen credit cards. Our personal case managers take the lead in making those calls for employees. Their job is to help relieve employers and employees of the burden and personal stress caused by identity theft.
Wherever and whenever employees come under the attack of identity theft, CIGNA's wide range of valuable services are there. Employees have access to real-time, one-on-one assistance 24 hours a day, 365 days a year – in every country in the world.*** CIGNA's Identity Theft Program is available to individuals covered under a CIGNA accident plan, including family members who are enrolled in our voluntary accident coverage.
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*Javelin Strategy and Research, January 2006
**Provide with confirmation of reimbursement and if traveling more than 100 miles from home
***Assistance with U.S. bank accounts only
****Privacy Rights Clearinghouse and the California Public Interest Research Group, 2005
***** Federal Trade Commission, Identity Theft Complaint Data, January – December 2006
This program does not include reimbursement of expenses for financial losses.
"CIGNA"refers to various operating subsidiaries of CIGNA Corporation. Products and services are provided by these subsidiaries and not by CIGNA
Corporation. These subsidiaries include Life Insurance Company of North America and CIGNA Life Insurance Company of New York. CIGNA's Identity Theft
services are provided under a contract with Europ Assistance USA. Presented here are highlights of CIGNA's Identity Theft Program. Full terms, conditions
and exclusions are contained in CIGNA's Identity Theft Program service agreement.
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