Condition Management

Comprehensive Oncology Program

The Comprehensive Oncology Program promotes cancer prevention and education, and offers active support for members diagnosed with cancer. Members with demonstrated cancer risk factors (eg: a prior history of cancer) who have not been compliant with screenings will receive outreach calls. Members who are in active treatment will receive appropriate services based on their level of need, and will work directly with an assigned Specialty Case Management Nurse.

The program offers educational materials, including materials developed in partnership with leading cancer support organizations. CIGNA also provides members with access to information about institutions that have been recognized for the quality of their care. An end-of-life program component focuses on supporting members and their families as they transition to hospice or palliative care and plan for the member's passing.