Explanation of Benefits

What your Explanation of Benefits (EOB) tells you.
An Explanation of Benefits (EOB) is a primary communication between health insurance carriers and their customers. It details recent care charges and benefit plan payments. Whenever health care services are received, the carrier sends an EOB to the primary account holder.

Along with the standard details of recent health care charges, the Cigna EOB provides a clear and simple summary of information right on the front page. Our customers can easily see what claim was submitted, what has been paid, and what is owed by the customer. Our easy-to-read format also includes basic information about how a customer's plan is working toward a claim, including discounts and portions paid by the medical plan.

Here is a simple Guide to the Cigna EOB.

The Cigna EOB also includes a glossary of the words and terms used.

Remember to save your EOBs for tax purposes and as a record of family care dates and services.