Customer
2013 Cigna Medicare Rx® (PDP) Customer Center
We're glad you're a customer! On this page, you'll find handy links to information that you may need to get the most out of your Cigna Medicare Rx PDP plan. Forms, plan documents and details about plan extras and programs available to you as a Cigna Medicare customer are all right here.
Forms
From prescription claim forms to appointing a personal representative, the form you need and where to send it is right here.
Plan Documents
Summary of Benefits
Evidence of Coverage
This document provides you comprehensive information about your coverage in Cigna's Medicare Rx plans
Choose the Evidence of Coverage document for the plan and state you're enrolled in:
Understanding Your Coverage: Medicare Part B vs. Part D
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Other Important Information
Rewards & discounts
Learn more about the FREE discounts and extras you get when you enroll in a Cigna Medicare Rx plan.
Extra Help with prescription drug plan costs
Grievances, Appeals and Exceptions
Information about filing a complaint about the benefits, services, or prescription drug coverage you have received through Cigna Medicare Rx.
Disenrollment
How to disenroll from Cigna Medicare Rx
Privacy
Notice of Privacy Practices
Fraud
Health Care fraud affects everyone... including you
Filing a paper claim
On occasion, due to travel and emergencies, you may have to use a non-network pharmacy and need to file a paper claim. Or you may have mistakenly paid full price for an in-network prescription. Follow the instructions on the claim form to ensure proper reimbursement.