Cigna Medicare Select Plus Rx (HMO) Customer Center 2013

More information for our current customers

Plan Documents

Summary of Benefits
Provider & Pharmacy Directory

In some cases, you will need to establish a relationship with a new primary care physician. You may choose your doctor from our Provider Directory. You can also ask your sales rep to assign a primary care physician that might be the best match for you, based on where you live and what your specific need are.

2013 Provider/Pharmacy Directory
English | En Español

View additional provider list (addendum)
English | En Español

You can also search our online provider directory to find a physician or Cigna Medical Group location near you. Almost all of the Cigna Medical Group locations are equipped with a full-service pharmacy.

To search our network of 36 pharmacies, click here

Evidence of Coverage (EOC)

You may still have questions about how your Cigna Medicare Advantage plan works. The documents here will help explain how oto use your plan, as well as your rights, responsibilities and benefits as an individual enrolled in one of our plans.

2013 Cigna Medicare Select Plus Rx - Standard & Premium Plan Evidence of Coverage
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2013 Cigna Medicare Select Plus Rx - Dual Evidence of Coverage
English | en Español

2013 Cigna Medicare Select Plus Rx - Diabetes Heart Evidence of Coverage
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Cigna Dental Care Plan

As our customer, you have the option of enrolling in the Cigna Dental Care Plan. For an additional monthly premium of just $20, you can add dental coverage that includes:

  • Office visits for just $5
  • No charge for X-rays
  • No charge for cleanings (every 6 months)
  • The Cigna Dental HMO network that includes more than 150 dental offices Valleywide

Download the 2013 Cigna Dental Care Plan Information Guide
English | en Español

Golden Vitality

An exclusive benefit for Cigna Medicare Select Plus Rx customers, Golden Vitality is our FREE wellness program, designed to help you be well and maintain a healthy lifestyle. Once enrolled, you will be eligible for a gym membership reimbursement of up to $200 per year with no network limitations. Plus you'll get a FREE t-shirt just for enrolling in the program! Learn more about Golden Vitality to get started!

Cigna Medical Group

Cigna Medical Group (CMG) is a provider network for Cigna Medicare Select Plus Rx customers. Cigna Medical Group has more than 25 offices throughout the Valley that include:

  • Medical Offices – Physician offices available to see patients of all ages.
  • Multi-specialty Centers – These centers provide primary care as well as specialty care and additional services such as lab, X-ray and pharmacy – all in one location.
  • Urgent Care Centers – open 365 days a year and available to provide non-emergent care for such conditions as ear infections, high fevers, minor burns, stomach pain and more.

Free Health Education Classes

You also have access to FREE health education classes at Cigna Medical Group. The classes provided through the CMG Health Education Department cover topics such as healthy eating, tobacco cessation and chronic disease self-management and are held at locations throughout the Valley. For a complete list of available classes or for more information, click here or call 602-861-7260.

HIV Screenings

Learn more about coverage for both standard and U.S. Food and Drug Administration (FDA)-approved HIV rapid screening tests.

Other Important Information

File a claim

Learn how to file a claim form to be reimbursed by Cigna for covered benefits and services.

File a complaint

While we hope that you will be completely satisfied with the services you receive from our plans, we do recognize that you may need to file a complaint. If you feel that we have not met your expectations, and you would like to file a complaint, about something related to receiving benefits or services, or obtaining prescription drugs through Cigna Medicare Select Plus Rx, click here.

Disenrollment

We enjoy our customers year over year, and hope that you continue your care with a Cigna Medicare Select Plus Rx plan. Should you move out of our service area or experience any other event that will cause you to disenroll from one of our plans, click here to learn how to disenroll from your plan. More information can also be found in the Evidence of Coverage documents above.