CIGNATURE Rx is a national pharmacy plan that contracts with more than 55,000 retail pharmacies throughout the country, including all major retail pharmacy chains. This network of chain and independent retail, mail-order, home infusion and long-term care pharmacies provides our members with convenient access to Medicare Prescription Drug Plan pharmacies in their area.
In the pharmacy listing, you will find both preferred and non-preferred mail order pharmacies included in our network. Preferred pharmacies are pharmacies in the CIGNATURE Rx network in which CIGNATURE Rx has negotiated lower cost-sharing than at non-preferred pharmacies for its plan members for covered prescription drugs. However, you will still have access to lower drug prices at non-preferred pharmacies than at out-of-network pharmacies. Your prescription drug co-payments will be higher at the non-preferred mail order pharmacies. You may go to either type of pharmacy to receive your covered prescriptions drugs.
We have contracts with pharmacies that equal or exceed CMS requirements for pharmacy access in your area.
Where can I get my prescriptions filled?
You will need to go to one of the
pharmacies within the CIGNATURE Rx network, except in unusual circumstances. Going out of network will cost more. The CIGNATURE Rx pharmacy network provides convenient access to pharmacies, many within a reasonable distance from your home. The CIGNATURE Rx network also includes several mail order facilities.
You will present your CIGNATURE Rx prescription drug card at the retail pharmacy or send your CIGNATURE Rx card information to your mail order pharmacy with your prescription.
How will the pharmacist know what to charge me?
You will present your plan's prescription drug card at the pharmacy or send the number if you're using mail order. The card will electronically access your information—whether or not you still have part of your deductible to pay, what coverage you're entitled to, whether you have extra coverage that reduces the cost and what your copayment should be.
Will I be able to get a 90-day supply of my drugs?
Yes. Plans are required to make 90-day supplies available through pharmacies in their networks as well as through mail order.
What if I fill my prescription at a pharmacy outside of the CIGNATURE Rx network?
Under emergency circumstances only, you may receive a one-month supply of your prescription drugs from an out-of-network pharmacy.
Can I use home delivery for medications?
As a CIGNATURE Rx member, you have the option of receiving your routine maintenance prescription medications through home delivery, including CIGNA Tel-Drug.
Home delivery is designed especially for people who take prescription medications on an ongoing basis. This would include medications for allergies, arthritis, asthma, diabetes, heart conditions, high blood pressure, high cholesterol, and many more.
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