Am I eligible to join a Medicare-approved Prescription Drug Plan?
You are eligible to join the CIGNATURE Rx Medicare Prescription Drug Plan if you are entitled to Medicare Part A or enrolled in Medicare Part B; and you reside in the service area of the Medicare drug plan. CIGNATURE Rx is available in all 50 states and the District of Columbia. To join CIGNATURE Rx Medicare Prescription Drug Plan, complete, sign, date and mail an Enrollment Form or call us at the numbers below. The information provided will be used to determine if you are eligible for the plan and, if you are eligible, to enroll you in the CIGNATURE Rx Medicare Prescription Drug Plan of your choice.
Am I eligible to join if I have other coverage through an employer group/union?
If you have Prescription Drug coverage from an employer or union, joining CIGNATURE Rx Medicare Prescription Drug Plan may change how your current coverage works. Read the communications your employer or union send you or contact the office listed in their communications.
What is Open Enrollment?
Open enrollment occurs from November 15 to December 31 each year, for enrollment in January of the following plan year.
Who Can Enroll when it is not Open Enrollment?
You may qualify for an exception to the limited open enrollment window. Some exceptions are:
- You are a newly eligible for Medicare, such as newly turning 65. You do not need to wait for Open Enrollment.
- You are eligible for both Medicare and Medicaid and therefore you can enroll at any time during the year.
- You are eligible and have lost your prior prescription drug coverage which met the criteria of being "credible coverage" per the CMS guidance.
- You have entered a long term care facility
Contact Customer Service at 1-800-735-1459 (TTY/TDD users call
1-800-322-1210), 8 AM - 8 PM local time, 7 days a week for help in understanding the details for these and other exceptions to the Open Enrollment window.
How do I join?
General open enrollment is from November 15 to December 31, each year. You may qualify for an exception to this enrollment period. Call us to learn more. Following the enrollment and eligibility instructions, below, there are 4 ways to join CIGNATURE Rx Medicare Prescription Drug Plan:
Option 1: By Internet
Enroll Online
Prior to enrolling in CIGNATURE-Rx, please review the CIGNATURE-Rx pre-enrollment disclaimer information. CIGNATURE Rx is providing this tool to assist you in calculating your potential savings, comparing our plans, and enrolling easily online.
Option 2: By Mail
Select and print the enrollment form.
(PDF 194KB)
After you complete the form, review it for accuracy, and sign and mail it to us at:
CIGNATURE Rx
P.O. Box 269005
Weston, FL 33326
Or call and request that an information guide and enrollment form be mailed to you.
Option 3: By Fax
Fax your completed, signed and dated enrollment form to 1-800-735-1469. See Option 2 above to print the form.
Option 4: By Phone
Call 1-800-735-1459 (TTY/TDD users call 1-800-322-1210), 8:00 AM - 8:00 PM local time, 7 days a week. Your licensed customer service representative can speak with you and:
- Discuss confidentially your personal prescription drug benefit needs;
- Discuss your potential savings with our three plans;
- Explain how the plans work;
- Help you enroll on the phone;
- Send you information to help you decide
As a CIGNATURE Rx member you automatically get Healthy Rewards® Member Discount program and access to additional health resources. Register now for access. If you've already registered, you're a click away to access Healthy Rewards® and more health resources at myCIGNA. Come on in! - start being rewarded today!
Please note: You are not required to provide any information to the CIGNATURE RX representative and that information will in no way affect your membership in CIGNATURE Rx.
Connecticut General Life Insurance Company contracts with the federal government. CIGNATURE Rx is insured by Connecticut General Life Insurance Company. "CIGNA" refers to various operating subsidiaries of CIGNA Corporation. Products and services are provided by these subsidiaries and not by CIGNA Corporation.
Requires Adobe® Acrobat® Reader 4.0 or above. Download here for access to this free software.
Medicare beneficiaries may enroll in CIGNATURE Rx through the Centers for Medicare & Medicaid Services Online Enrollment Center, located at medicare.gov. For more information contact CIGNATURE Rx at 1-800-735-1459.
Need more information?