For Caregivers

The following general information is being provided to assist you (the caretaker) in selecting the best possible benefit plan combination for your loved one. CIGNA sells prescription drug coverage in all states. In the state of Arizona, an integrated medical and prescription drug product is available in certain counties.

Follow these step-by-step instructions to make sure you are getting the information you need to help your parent, relative or friend make the decision that will best meet their needs.

• Plan ameeting. Set aside 30 minutes to an hour, either face to face or on the telephone.
• Gather information about current health and benefit information, including the doctors they see on a regular basis, any treatment programs with which they are involved and prescription drugs they use. Does the Medicare recipient spend part of the year elsewhere?
• For current coverage, find out what type of coverage it is and who offers it.
• Make a list of any questions. Answers to some of the most common questions can be found on this site.
• A customer's premium will generally be lower once they receive extra help from Medicare. The CIGNA premiums listed on the premium tables do not include any Part B premium the member may have to pay.

Prescription Drug Information

• Determine if they qualify for financial help. If your parent, relative or friend thinks they can't afford a Medicare prescription drug plan, there are programs that can help. Based on their income and assets, they may be eligible for programs that pay more of their costs. For more information, call 1-800-MEDICARE (1-800-633-4227). (TTY/TDD users should call 1-877-486-2048), 24 hours a day, 7 days a week.

Medical Coverage Information

• Note: CIGNA has coverage in certain counties in AZ
• Determine what is most important - keeping current medical providers, enhancing benefits, additional coverage or financial protection?

What do I need to do next?
Now you are ready to use our Medicare First Steps checklist to help you determine the various costs and options, and help your parent, relative or friend enroll in a Medicare Advantage prescription drug plan or a stand-alone prescription drug plan.