January 2010

CIGNA Medicare Access^®

CIGNA Medicare Access^® plan participants will have an ID card showing the plan name on the front and the back of the card contains payer ID, address, and the dedicated Customer Service number.

Call CIGNA Medicare Access Customer Service at 1.800.577.9410 to verify eligibility, benefits or claims status.

The correct payer ID for CIGNA Medicare Access electronic claims is 86033.  All CIGNA Medicare Access electronic claims submitted using a payer ID other than 86033 will be rejected.

If your system uses the claim mailing address to identify where your electronic claims are sent, use the mailing address below to be sure your claims are sent to payer ID 86033:

CIGNA Medicare Access
PO Box 696018
San Antonio, TX 78269-6018

Featured Articles
- New eCourses Available
- Laboratory Services
- CIGNA Cost of Care Estimator
- DME Transitioning to CareCentrix
- Tobacco Cessation
- Submitting H1N1 Claims

Great-West Healthcare Integration News
Transitioning to the CIGNA Brand
- Participant ID Cards
- Explanation of Payment Changes
- Electronic Transaction Changes

Administrative Updates
- Reference Guides Available Online
- Precertification of Coverage
- CIGNA Medicare Access®
- Submitting Information Changes
- Modifier and Payment Policies
- Go Green! Go Electronic!
- Use the Network
- Tools for Improving Claim Processing
- Access the Network News Archives!