January 2010

We reference CIGNA and Great-West Healthcare to accommodate all covered individuals. For CIGNA covered individuals, disregard Great-West Healthcare references.

“CIGNA” and the “Tree of Life” logo are registered service marks of CIGNA Intellectual Property, Inc., licensed for use by CIGNA Corporation and its operating subsidiaries. All products and services are provided exclusively by such operating subsidiaries and not by CIGNA Corporation. Such operating subsidiaries include Connecticut General Life Insurance Company (CGLIC), CIGNA Behavioral Health, Inc., Intracorp, and HMO or service company subsidiaries of CIGNA Health Corporation and CIGNA Dental Health, Inc. In Arizona, HMO plans are offered by CIGNA HealthCare of Arizona, Inc. In California, HMO plans are offered by CIGNA HealthCare of California, Inc. and Great-West Healthcare of California, Inc. In Connecticut, HMO plans are offered by CIGNA HealthCare of Connecticut, Inc. In North Carolina, HMO plans are offered by CIGNA HealthCare of North Carolina, Inc. In Virginia, HMO plans are offered by CIGNA HealthCare Mid-Atlantic, Inc. All other medical plans in these states are insured or administered by CGLIC. CGLIC has acquired the business of Great-West Healthcare from Great-West Life & Annuity Insurance Company (GWLA). Certain products continue to be provided by GWLA (Life, Accident and Disability, and Excess Loss). GWLA is not licensed to do business in New York. In New York, these products are sold by GWLA’s subsidiary, First Great-West Life & Annuity Insurance Company, White Plains, N.Y. Rights in all marks are reserved by their respective owners.

“CIGNA Medicare Services” and “CIGNA Medicare Access Plus Rx” are service marks, and “CIGNA Medicare Access” and the “Tree of Life” logo are registered service marks, of CIGNA Intellectual Property, Inc., licensed for use by CIGNA Corporation and its operating subsidiaries. CIGNA Medicare Access and CIGNA Medicare Access Plus Rx are offered in Arizona by CIGNA HealthCare of Arizona, Inc., and in all other states by Connecticut General Life Insurance Company, and not by CIGNA Corporation. Each of these CIGNA Corporation operating subsidiaries are Medicare Advantage Organizations which contract with the federal government. Except when offered by employers, these plans are not available in all states.

The term “Health care professional” is referred to in contracts as "provider".

Featured Articles
- New eCourses Available
- Laboratory Services
- CIGNA Cost of Care Estimator
- DME Transitioning to CareCentrix
- Tobacco Cessation
- Submitting H1N1 Claims

Great-West Healthcare Integration News
Transitioning to the CIGNA Brand
- Participant ID Cards
- Explanation of Payment Changes
- Electronic Transaction Changes

Administrative Updates
- Reference Guides Available Online
- Precertification of Coverage
- CIGNA Medicare Access®
- Submitting Information Changes
- Modifier and Payment Policies
- Go Green! Go Electronic!
- Use the Network
- Tools for Improving Claim Processing
- Access the Network News Archives!