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Newsletter – Print Version

 

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© 2010 CIGNA

January 2010

Featured Articles

New eCourses AvailableNew eCourses have been added to the Education and Help section of the CIGNA for Health Care Professionals website...

Laboratory ServicesThe CIGNA participating provider network includes two of the largest national laboratories...

CIGNA Cost of Care Estimator EnhancementsThe CIGNA Cost of Care Estimator® can help accurately estimate what your patients with CIGNA administered plans may owe for your services...

DME Transitioning to CareCentrixCareCentrix will be the exclusive national provider of durable medical equipment beginning on February 1, 2010...

Tobacco CessationCIGNA understands it’s not easy for your patients to quit smoking...

Submitting H1N1 Claims - CIGNA is reimbursing health care professionals and facilities for the administration of the H1N1 vaccine to all participants enrolled in CIGNA insured medical benefit plans...

Great-West Healthcare Integration News

Transitioning to the CIGNA Brand You will start seeing changes to the key identifiers and communications you receive from us about your patients in former Great-West Healthcare plans, beginning this month. ID cards, the Explanation of Payment (EOPs), Electronic Remittance Advice (ERA), and other electronic transactions are changing to remove the Great-West Healthcare logo and stand-alone Great-West Healthcare name.

Participant ID Cards The new GWH-CIGNA  ID cards show only the CIGNA logo. Be sure to access the Guide to the New GWH-CIGNA ID Cards to read more about the changes and see sample cards...

Explanation of Payment Changes The EOP associated with the new GHW-CIGNA ID cards now shows only the CIGNA logo...

Electronic Transaction Changes All EDI transactions for participants enrolled in former Great-West Healthcare plans have changed their co-branding...

Administrative Updates

Reference Guides Available Online – CIGNA and former Great-West Healthcare reference guides are available online...

Precertification of CoverageCIGNA continually reviews its precertification process and requirements...

CIGNA Medicare Access®CIGNA Medicare Access plan participants will have an ID card showing the plan name, payer ID, address, and the dedicated Customer Service number...

Submitting Information ChangesHave you recently changed addresses, specialties, phone numbers, tax identification numbers or have doctors left your group?

Modifier and Payment PoliciesCIGNA now applies its reimbursement and modifier policies to claims submitted to Great-West Healthcare...

Go Green! Go Electronic!Would you like to reduce paper in your office? 

Use the NetworkCIGNA and former Great-West Healthcare, now part of CIGNA, contractually require participating providers to direct participant referrals to other in-network contracted physicians and facilities...

Tools for Improving Claim ProcessingCIGNA uses ClaimCheck® to expedite accurate claim processing...