March 2009


Go Green! Go Electronic! 

We listened to your feedback and you now have the option to receive important updates from CIGNA via email. If you would like to receive information, such as this newsletter via email, go to www.cigna.com, Health Professionals in the Customer Care section. Then click on ‘Go Green, Go Electronic’ under Helpful Links. Simply fill in some basic information to begin receiving email communications from CIGNA.

IMPORTANT NOTE: If you are a registered user of the CIGNA for Health Care Professionals (www.cignaforhcp.com) website, please check the My Profile page to make sure your information is accurate. If you are not a registered user, but would like to begin using the CIGNA for Health Care Professionals website, go to www.cignaforhcp.com and click on ‘Register Now’.

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Newsletter – Print Version

© 2009 CIGNA

For CIGNA Health Care Professionals

Featured Articles

New Tools for CIGNA Plans – CIGNA is creating tools to help provide greater visibility into cost, quality and simplified payment processes...

Electronic Medicare Part A COBA Claims submitted to CIGNA – CIGNA has participated in the Medicare Coordination of Benefits Agreement (COBA) process for Part B Medicare for many years...

Electronic Transactions and ICD-10 Required Changes – Department of Health and Human Service issued required changes...

Medicare Offers Incentive Bonus for ePrescribing – The Centers for Medicare and Medicaid Services (CMS) started paying a two percent bonus...

New Enhancements to Electronic Remittance Advice (ERA) – CIGNA continually strives to improve our systems and make it easier to work with us...

CIGNA Medicare ICD-9 Coding Tips – ICD-9 coding requirements can be overwhelming due to the level of specificity required...

Administrative Updates

Modifier and Payment Policies – CIGNA has developed a standardized approach to modifier application...

Health Advocacy

Submitting Preventive Care Claims – Most CIGNA plans cover the full cost of the preventive care services...

For Great-West Healthcare & CIGNA Health Care Professionals

Featured Articles

Great-West Healthcare Integration NewsLearn about CIGNA and former Great-West Healthcare consolidation efforts...

California Language Assistance LawCalifornia law requires health plans to provide Language Assistance Program (LAP) services...

Free yourself from the phone and help improve efficiency – CIGNA and Great-West Healthcare secure websites can help simplify administrative tasks...

Sample EOP Available – We created a sample Explanation of Payment (EOP) document to help clarify information you receive...

Submit Corrected Claims Electronically – EDI can help reduce paperwork, eliminate printing and mailing expenses and improve claim payment accuracy...

Alternate Member Identifier (AMI) – Keeping a covered individual's private health information secure is a priority and responsibility CIGNA takes very seriously...

eCourses Make Online Learning Easy – See what many of your colleagues are already using...

Dollars & Sense – Five ways to help your patients lower their health care costs…

Administrative Updates

Submitting Information Changes – Have you made changes to your demographic information?

Tools for Improving Claim Processing – ClaimCheck is a code auditing software that can expedite accurate claim processing...

Precertification of Coverage – CIGNA continually reviews its precertification process and requirements...

Reference Guides Available Online – The CIGNA and former Great-West Healthcare reference guides available...

Access the Network News Archives! – Access the Network News archives...