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Employees Resources
Additional Resources
Call Us Anytime!
Employees : 1.800.633.8519
TTY users call:
1.800.576.1314
Retirees:1.800.942.6724
24 hours a day; 7 days a week, our customer service agents are here to help.
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Already a CIGNA member?
Go to myCIGNA.com
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PROVIDER LISTING
Find a Provider in CIGNA's Open Access Plus Network
This is the CIGNA network for all SHBP plans. Check to see if your doctor is in our network! We work with most doctors in Georgia and surrounding areas and are adding new health care providers all the time. You'll find providers from groups such as Phoebe Putney, Health One Alliance and many more. You can also search for hospitals, pharmacies, and facilities. You can view vision providers here.
What if my provider is not in the CIGNA network?
To nominate a doctor or other health care provider to the CIGNA Open Access Plus network, complete the Provider Nomination form (Word 31k).
Apply for Transition of Care
If you are receiving ongoing treatment for certain conditions from providers who are not part of the CIGNA network, you can apply for Transition of Care benefits to have CIGNA arrange to cover these services. Read more information in the Transition of Care form (PDF 266k) and submit the form to begin the application process. The form will be processed once you enroll in a CIGNA plan and we receive eligibility information.
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We have more than 550,000 doctors and 5,100 hospitals in our national network. This includes more than 15,000 doctors and 151 hospitals in Georgia.
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